Open To Work
Sandy Thornhill
Halifax,NS
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
16
16
years of professional experience
Work History
Continuing Care Assistant
Shannex Enhanced Care
Halifax, NS
12.2022 - 03.2026
- Supported residents in daily living tasks to enhance overall well-being and quality of life.
- Conducted vital sign assessments to ensure timely reporting of any changes to nursing staff.
- Ensured accurate and timely recording of resident care details to enhance quality of service.
- Monitored and refined infection control practices to ensure optimal safety standards within the facility.
Residential Support Worker
Support Services Group Ltd
Halifax, NS
02.2018 - 06.2022
- Developed and maintained positive relationships with residents, families, and community resources.
- Advocated for residents' rights and preferences, promoting a person-centered approach to care.
- Coordinated recreational activities that enhanced social engagement and well-being among residents.
- Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
Sandwich Artist
Subway Restaurant
Halifax, NS
09.2014 - 03.2018
- Assisted in training new team members on food preparation techniques and service standards.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Retail Sales Associate
Pleasures And Treasures
Truro, NS
06.2013 - 12.2016
- Assisted in visual merchandising to create appealing product displays, driving sales engagement.
- Managed point-of-sale transactions efficiently, ensuring accuracy in cash handling and reporting.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Cashier
A&W Restaurant
Halifax, NS
10.2009 - 01.2012
- Took orders and accurately processed payments to provide guests with great service.
- Maintained compliance with food safety and sanitation protocols to uphold quality standards.
- Regularly organized and sanitized work station to meet and exceed company cleanliness standards.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Assisted in training new staff members, ensuring proper procedures were followed consistently.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
Education
Continuing Care Assistant
Centre For Health Studies
Halifax, NSCPR/AED Level C
Canadian Red Cross
Halifax, NS12-2024
Crisis Intervention
Patty Joudrey's Education And Training Services
Halifax, NS05-2018
Skills
- Time management
- Exceptional customer service
- Dependable and responsible
- Flexible and adaptable
- Computer skills
- Cleaning and sanitizing
- Written and verbal communication
- Payment processing
- Merchandise restocking
- Problem resolution
- Team leadership
- Telephone skills
Languages
English
Native or Bilingual
Certification
- Continuing Care Assistant
- CPR/AED Level C
- Crisis Intervention
- First Line Palliative Care
- Understanding The Journey Of Dementia
- Food Handlers
- WHIMIS
- P.I.E.C.E.S
- Fire Safety
Timeline
Continuing Care Assistant
Shannex Enhanced Care
12.2022 - 03.2026
Residential Support Worker
Support Services Group Ltd
02.2018 - 06.2022
Sandwich Artist
Subway Restaurant
09.2014 - 03.2018
Retail Sales Associate
Pleasures And Treasures
06.2013 - 12.2016
Cashier
A&W Restaurant
10.2009 - 01.2012
Continuing Care Assistant
Centre For Health Studies
CPR/AED Level C
Canadian Red Cross
Crisis Intervention
Patty Joudrey's Education And Training Services