Sandy Thamaly
Newmarket,ON
Summary
Enthusiastic professional seeking an opportunity to join a dynamic team to demonstrate the ability to excel in fast-paced environment, effectively while multitasking, and providing valuable support to colleagues and clients. Eager to contribute to the team's success and grow both personally and professionally.
Overview
24
24
years of professional experience
Work History
Executive Assistant & Listing Coordinator
JAY MILLER REAL ESTATE LTD. BROKERAGE
03.2018 - 12.2023
- Reviewed and executed confidential documents, contracts and disclosures for sale representatives and CEO.
- Coordinate with clients to arrange photoshoot, coordinate marketing, material pick-up and delivery, schedule private showings, and organize open house schedule
- Develop property showcases for company website
- Design advertisements for Instagram and Facebook
- Review photos, surveys, measurements, and property descriptions
- Create promotional material including custom logos, magazines, feature sheets, and booklets
- Provided exceptional customer service to clients and cooperating brokerages addressing questions or concerns and offering knowledgeable advice when needed.
- Conduct research on property information such as zoning developments, taxes, surveys, and community details
- Prepare Comparative Market Analysis for listing sales representative to assist in home evaluations
- Serve as initial point of contact for potential clients interested in listing or purchasing properties
- Plan, organize and execute company events.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Supported CEO in decision-making processes by conducting research and presenting findings in clear formats.
- Managed scheduling of property showings, liaising between sellers, agents, and potential buyers to facilitate seamless appointments.
- Assist office manager in training new hires.
- Support office manager with day to day functions.
- Train new hires on booking software, social media, digital advertising and client care data base.
- Develop strong relationship with vendors such as photographers, stagers, sign installers and printers.
- Managed approximately 30 - 40 incoming calls and emails daily from clients, sales representatives, lawyers and vendors.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Administrative Assistant
TRAVEL INSURANCE SPECIALISTS
07.2006 - 03.2018
- Review and analyze applications and medical records to ensure compliance with company policies and regulatory requirements
- Process insurance policies, cancellations, and policy changes accurately and efficiently, maintain records
- Update and maintain customer records, medical information, travel dates and funds paid or owing
- Coordinate communication between customer service representatives at head office and branch offices nationwide and facilitating efficient callbacks
- Organize and maintain orderly filing systems for documents and policies, optimizing accessibility and efficiency
- Assist CSRs in resolving any inquiries, misunderstandings, or miscalculations.
Packing and Shipping Department Lead Hand
LOVEDAY MUSHROOM FARMS LTD
01.2000 - 10.2005
- Supervise team of over 15 members.
- Mentored employees within department, providing guidance on company policies and procedures as well as job-specific tasks.
- Implement thorough quality control process and order accuracy
- Address any discrepancies or issues with shipping department
- Produce order invoices
- Conduct hands on training sessions with employees
- Regularly assess workplace hazards and implement safety protocols
- Act as point of contact for addressing customer or internal issues
- Develop efficient scheduling and logistics plans to meet deadlines.
- Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
Education
Bachelor of Arts -
University Of Manitoba
Winnipeg, MBSkills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Customer Service-Oriented
- Interpersonal Communication
- Office Administration
- Document Preparation
References
UPON REQUEST
Timeline
Executive Assistant & Listing Coordinator
JAY MILLER REAL ESTATE LTD. BROKERAGE
03.2018 - 12.2023
Administrative Assistant
TRAVEL INSURANCE SPECIALISTS
07.2006 - 03.2018
Packing and Shipping Department Lead Hand
LOVEDAY MUSHROOM FARMS LTD
01.2000 - 10.2005
Bachelor of Arts -
University Of Manitoba
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