New company Contracted by the City of Toronto took over this Zone.
Duties and Responsibilities remain the same.
School Crossing Guard
Caraway Inc. The West Egg Group
01.2019 - 06.2023
Upheld a professional demeanor while consistently wearing required uniform, badge, and safety equipment.
Identified unsafe drivers and documented vehicle information for authorities.
Used signs, hand signals and flags to control car and foot traffic conditions.
Withstood adverse environmental conditions.
Promoted positive relationships with students, parents, and the community through friendly interactions while on duty.
Collaborated with school staff and local law enforcement to address specific concerns or safety issues near the school premises.
Contacted school principals to report children not adhering to safe crossing protocols or refusing to follow directions.
Proactively communicated with other crossing guards within the vicinity when necessary-sharing relevant information about potential hazards or incidents that may require additional attention.
Maintained accurate records of daily activities, including incident reports and any observed safety concerns near the school grounds.
Acted as a positive role model for students by consistently exhibiting responsible, respectful, and safe behavior while on duty.
Discouraged children from behaving unsafely near traffic to reduce injuries and accidents.
Noted unsafe behavior of school children and reported to administrators.
Educated pedestrians about crossing rules and road safety.
Enhanced community relations by courteously interacting with parents, students, and staff on a daily basis.
Enhanced security measures by promptly identifying unauthorized persons approaching the school grounds and notifying appropriate personnel.
Maintained proper equipment and signage to ensure visibility and compliance with safety standards at all times.
Reduced traffic congestion around school zones through effective communication with drivers and timely movement of pedestrians.
Maintained a safe environment for students by promptly reporting suspicious activity or behavior to the appropriate authorities.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Learned and adapted quickly to new technology and software applications.
Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
Supported accident prevention efforts by promptly reporting any observed unsafe behaviors or incidents to school administration and local authorities.
Excellent communication skills, both verbal and written.
Receptionist
News Marketing Canada
01.2006 - 03.2018
Answered phone promptly and directed incoming calls to correct offices.
Handled cash transactions and maintained sales and payments records accurately.
Maintained visitor log for entering and leaving facility for security purposes.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Sorted, received, and distributed mail correspondence between departments and personnel.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Organized, maintained and updated information in computer databases.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Helped maintain office security by monitoring visitor access and issuing badges.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Handled assignments independently with good judgement and critical thinking skills.
Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Compiled information from files and research to satisfy information requests.
Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Routed incoming mail and messages to relevant personnel without delay.
Assisted with onboarding new clients and securing paperwork completion.
Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Maintained confidentiality of information regarding clients and company.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Paid attention to detail while completing assignments.
Strengthened vendor relationships through regular communication and timely coordination of services.
Provided clerical support to company employees by copying, faxing, and filing documents.
Answered central telephone system and directed calls accordingly.
Developed and maintained courteous and effective working relationships.
Scheduled office meetings and client appointments for staff teams.
Helped office staff prepare reports and presentations for internal or client-related use.
Kept reception area clean and neat to give visitors positive first impression.
Education
GED Diploma -
West Toronto Secondary School
06.1989
Skills
Vigilance and alertness
Traffic Safety Awareness
Safe road crossing procedures
Multitasking Abilities
Critical thinking
Active listening
Relationship building
Safety protocols
Incident reporting
Interpersonal communication
Adaptability
Professional demeanor
Law enforcement collaboration
Traffic laws and safety
Reliability
Safety monitoring
Crossing guard equipment
Public interaction
Pedestrian safety
Unsafe condition remediation
Attention to detail
Data entry
Telephone skills
Greeting and seating clients
Data inputting
Office administration
File management
Mail handling
Multi-line telephone operation
Document management
Information protection
Mail distribution
Security awareness
Office equipment operations
Meeting preparation
Record preparation
Supply management
Front desk operations
Phone etiquette
Security
Multitasking and prioritization
Call redirection
Multi-line telephone skills
Office supply inventory control
Reception desk management
Positive and professional
Punctual and reliable
Call answering and routing
Microsoft office
Courteous and professional
Visitor and customer relations
Records maintenance
Records management
Office supply management
Certification
CPR/AED Certification (Currently Expired but has been renewed regularly prior)
AODA "Workplace Well-being"
WHMIS 2015
Carraway Safety CSA Re-Training
Synergy "Mandatory Virtual Refresher Training"
OH&S Ministry of Labour, Training and Skills Development's training module: