Sandy Mackinnon
Economy,NS
Summary
Accomplished Operations Manager with a proven track record at Brooks Industrial Metals Ltd, enhancing operational efficiency and employee retention through expert problem-solving and team leadership. Spearheaded inventory management innovations, significantly boosting productivity and customer satisfaction. Skilled in workforce management and conflict mediation, consistently achieving and surpassing project goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Operagtions Manager
Brooks Industrial Metals Ltd
07.2001 - 03.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Developed and implemented strategies to maximize customer satisfaction.
- Implemented new inventory management system to optimize stock levels and reduce waste.
Production Manager
JBS Beef Plant
10.1998 - 07.2001
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Education
No Degree - PMBA (practical Masters Business Advancement)
Caswell Coaching Corporation Company
London, ONHigh School Diploma -
Pugwash District High School
Pugwash, NSNo Degree - Forklift Trainer, Crane Trainer, Certified Audits.
MHSA
Calgary, ABSkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Operational Efficiency
- Decision-Making
- Employee relations and conflict resolution
- Planning and Implementation
- Staff Training
- Staff Management
- Inventory Management
- Management
- Project Management
- Operations Oversight
- Policies and procedures implementation
- Inventory Control
- Workflow Optimization
- Health and safety compliance
- Workforce Management
- Superb time management skills
- Quality Assurance Controls
- Delegation
- Conflict Mediation
- Assignment Delegation
Languages
English
Professional Working
Certification
First aid certified current.
Alberta drivers license current class 5,6 with Q endorsement, clean abstract.
Timeline
Operagtions Manager
Brooks Industrial Metals Ltd
07.2001 - 03.2024
Production Manager
JBS Beef Plant
10.1998 - 07.2001
No Degree - PMBA (practical Masters Business Advancement)
Caswell Coaching Corporation Company
High School Diploma -
Pugwash District High School
No Degree - Forklift Trainer, Crane Trainer, Certified Audits.
MHSA
First aid certified current.
Alberta drivers license current class 5,6 with Q endorsement, clean abstract.
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