Sandy Klein
Canoga Park
Summary
I am eager to embrace my next learning opportunity, aiming to leverage my expertise in reporting and analytics, conflict resolution, accounting, and organization to contribute effectively to team growth and enhancement.
Accurate Accounts Payable Associate with a 14 year background in accounts payable. Specialties include records organization and management, general ledger duties, and general accounting. Committed to maintaining 100% accuracy in invoice processing.
Overview
4
4
years of professional experience
Work History
Accounts Payable Associate II
Essex Property Trust
04.2018
- Designated lead overseeing Deposit Accounting Team. Main point of contact of all emails through Service Now. Managed all incoming emails and telephone communications for Deposit Accounting. Communicated professionally with community managers. Responded to all Essex property concerns and resolved them in a timely manner (1 hour to no longer than 24 hours). Provided customer service for tenant inquiries regarding deposit refunds. Resolved escalations and reported any trends. Lead other associates through change in processes, systems, and objectives. Processed tenant refunds daily. Assisted with internal and external audit requests as needed. SOP and process improvements.
Accounts Payable Associate
Essex Property Trust
01.2011
- Processed invoices for payment to vendors with an emphasis on discount batches, saving the company on average of 25k/month. Provided customer service to both vendors and properties. Invoice processing for Operations. Trained new employees on processing and Yardi functions. Provided customer service to the vendors and performed research for them for payment status requests.
Junior Accounts Payable
Essex Property Trust
10.2010
- Duties centered on receiving vendor invoices from the post office and through email. Scanning invoices into batches to be distributed to Accounts Payable team for processing. Managing incoming emails and telephone communications for Deposit Accounting. Provided Customer Service to vendors while ensuring their insurance requirements were updated to avoid delays on payments.
Shipping and Receiving Manager
Manamart
05.2025 - Current
- Oversaw daily shipping and receiving operations, ensuring efficiency and accuracy in inventory management.
- Managed staff scheduling and training, enhancing team performance and productivity levels.
- Implemented process improvements to streamline workflows, reducing turnaround times for shipments.
- Collaborated with suppliers to resolve discrepancies in orders and maintain strong vendor relationships.
- Conducted regular audits of inventory levels, ensuring compliance with company standards and protocols.
- Developed training materials for new hires, promoting adherence to safety regulations and operational best practices.
- Analyzed shipping data to identify trends, informing strategic decisions on logistics and resource allocation.
- Led cross-departmental initiatives to enhance communication between shipping, receiving, and inventory teams.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Supervised warehouse staff, providing training and guidance to improve overall performance.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
- Conducted regular audits of shipping and receiving processes, identifying areas for improvement and implementing corrective actions.
- Reduced shipping errors by implementing a comprehensive quality assurance program.
Account Specialist
Essex Property Trust
06.2022 - 05.2025
- Oversees 50+ properties. Developed tailored reporting solutions to identify internal business areas requiring process improvements. Expertly executed resident Deposit Accounting procedures to swiftly refund security deposits while adhering to maintenance budgets, legal regulations, and collection costs ensuring accurate management of associated damages via invoices and purchase orders. Generated comprehensive reports, meticulously analyzing delinquency trends and root causes, and delivering actionable insights for resolution. Produced daily reports to streamline team task prioritization and enhance weekly planning. Vigilantly upheld data integrity standards across all accounts. Offered valuable support in comprehending and complying with local, state, and national legal requirements. Conducted daily bookkeeping tasks, encompassing lease and ledger adjustments. Diligently rectified discrepancies within resident ledgers.
Education
GED -
Apollo High
Simi Valley, CA07-1985
Skills
- Yardi, On-Site, Funnel Leasing, Excel/Microsoft Office, Property Management, Conservice Utilities Systems, SightPlan Management, Tenant & Vendor Relations, Leadership, Contract Administration, Market Research, Process Improvements, Conflict Resolution, Reporting/Analytics, Deposit Accounting, Ledger Adjustments/Corrections
- Data entry
- Vendor invoice processing
- Bill payment
- Account resolution
- Problem resolution
- Vendor engagement
- Ledger management
- Organization skills
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Shipping and Receiving Manager
Manamart
05.2025 - Current
Account Specialist
Essex Property Trust
06.2022 - 05.2025
Accounts Payable Associate II
Essex Property Trust
04.2018
Accounts Payable Associate
Essex Property Trust
01.2011
Junior Accounts Payable
Essex Property Trust
10.2010
GED -
Apollo High
excellence awards
Everyday excellence award: Sandy is the embodiment of efficiency and compassion! she always lends a hand and ensures tasks are completed promptly. her genuine care makes me feel valued and important. With Sandy, what matters to you is always a priority .
Yuianna Rodrigues - regional property managers assistant
I want to express my appreciation for Sandy and the exceptional work she does reviewing SDCL accounts. Every time I've reached out she has demonstrated deep knowledge and a proactive approach, taking the time to educate others on how to prevent issues. Sandy truly embodies Essex's values and is a remarkable asset to the company.
Jennifer Escalante -Account specialist