Sandy Keith
New Westminster,BC
Summary
In the 1999’s I’m proud to say I was an Aircraft Mechanic with Air Canada.
I’ve raised a son on my own (he’s 30). I own my home.
Overview
17
17
years of professional experience
Work History
Receptionist/Customer Service Representative
Taymor Industries Ltd.
08.2021 - Current
- Manages Customer Service Inbox – reads and redirects every email.
- Greets all customers and vendors to the reception area. Answers/transfers all incoming calls to switchboard.
- Scans all BOL’s records to customer orders on a daily basis.
- Keeps track of Office Stationary and Toner Cartridges and places orders when needed.
- Supports Customer Service Representatives with clerical duties
- Responsible for sending and receiving courier requests
Hemlock Printers Ltd.
05.2015 - Current
- Manages all incoming telephone calls, greets all clients and visitors with a professional, positive manner
- Responsible for Client and Reception area cleanliness and inventory of snacks and drinks
- Supports biweekly payroll timesheets for 100 hourly employees. Calculates and highlights any overtime, confirms lunch breaks taken, tracks daily attendance ensuring all sick and vacation time is accounted for. Downloaded and printed timesheets to be sent to Payroll Administrator
- Prints, receives and verifies all consumable invoices (80-100 per week) for processing. Also prints, receives and posts all Paper invoices (100-150 per week).
- Arranged and received local couriers and sorted daily mail for delivery to different departments
- Always willing to take on special projects and new duties
Pacific Blue Cross
06.2014 - 12.2014
- Entered and balanced data into spreadsheets
- Filing of confidential material and managed client files
Canadian Direct Insurance
11.2008 - 02.2013
- Answered incoming telephone calls regarding transferring of Vehicle insurance or any changes, including explaining what insurance covers and costs
- Helped clients with Home insurance enquires. Transferring of insurance to new homes, adding of special details (jewelry, bikes) to a policy and explaining what coverage covers and costs
- Worked in Accounts Receivable department keeping track of monthly payments that came back from banks. Calculating daily figures and confirming banking details were correct.
Education
Accounting & Payroll Certificate - undefined
Burnaby Continuing Education
Burnaby, BC05.2014
Skills
- Strong analytical skills with great attention to detail
- Works well individually and in a team setting
- Exceptional accurate data entry skills
- Competent computer skills in MS Outlook/Word/Excel
- Telephone skills
- Organization skills
- Time management
- Customer and client relations
- Data inputting
- Office administration
Languages
English
Full Professional
Timeline
Receptionist/Customer Service Representative
Taymor Industries Ltd.
08.2021 - Current
Hemlock Printers Ltd.
05.2015 - Current
Pacific Blue Cross
06.2014 - 12.2014
Canadian Direct Insurance
11.2008 - 02.2013
Accounting & Payroll Certificate - undefined
Burnaby Continuing Education