Summary
Overview
Work History
Education
Skills
Live Client Learning 2023, York University
L’Oréal Brandstorm 2021 Participant
International Scholar Laureate Program Delegate, Business & Entrepreneurship, Australia
Languages
Timeline
Generic

Sandy Hsieh

Toronto,ON

Summary

Talented Marketer with a proven record of spearheading innovative campaigns and strategic marketing initiatives. Successful in developing marketing campaigns from conception to delivery, demonstrating an exceptional ability to drive initiatives forward. Well-versed in adopting a 'win-win' approach that aligns client objectives with company goals, resulting in superior outcomes. Continuously seeks to broaden expertise through self-development courses, positioning well for excelling in the ever-evolving field of media planning.

Overview

10
10
years of professional experience

Work History

Marketing Strategist and Account Coordinator

AJX Digital
Toronto, ON
11.2023 - Current
  • Orchestrated organization and management of client documents, achieving a 7% boost in operational efficiency and elevating client satisfaction.
  • Spearheaded social media campaigns resulting in a dramatic increase in online engagement, with a 183.8% rise in Facebook visits and 34.5% on Instagram over a 28-day period for the iBT Theatre’s ‘Greatest Love of Dance’ campaign.
  • Formulated and presented compelling client proposals that converted into a 12.5% uptick in new business acquisition in the preceding quarter.

Marketing Specialist

Freelance
01.2021 - Current
  • Analyzed social media trends and executed campaigns that resonated with target demographics, yielding an 18% membership surge within a single month for KDB Fit – Virtual Fitness Coach.
  • Crafted detailed campaign post-reports, enabling clients to make informed decisions for future strategic initiatives.
  • Leveraged digital tools to produce engaging ad videos, and therefore efficiently managed project costs and delivered compelling content that surpassed client expectations well ahead of schedule.

Brand Communications Intern

BMW Group Canada
Richmond Hill, ON
04.2021 - 09.2022
  • Streamlined budget accuracy through meticulous invoice processing and proactive discrepancy resolution.
  • Ensured seamless campaign execution by coordinating with agency partners, including the Media Experts team, achieving punctual contract approvals and lauded marketing initiatives.
  • Devised monthly marketing status reports for the BMW Retailer Network, celebrated for comprehensive insights which were highly praised by the Marketing Director and retailer network.

Beauty Advisor | Chanel, Lancôme, Jo Malone

Nordstrom
Toronto, ON
04.2016 - 09.2020
  • Elevated customer experience by leveraging product knowledge and promotional events, securing the position of top sales performer for several consecutive months.
  • Engaged clients with tailored beauty consultations, consistently surpassing sales targets through personalized service.
  • Managed counter operations including inventory, scheduling, and sales target oversight, demonstrating a strong capacity for multi-faceted responsibility management.

Pro Artist/Demonstrator

Lancome
Toronto, ON
01.2016 - 08.2016
  • Engaged with customers across multiple retail locations, providing product demonstrations that enhanced consumer understanding and Beauty Advisor expertise, resulting in a measurable uptick in product sales.

Brand Ambassador | Vichy & Biotherm

Boutique Inc., Toronto, ON
Toronto, ON
11.2014 - 04.2016
  • Achieved top sales performance in Ontario for Biotherm, recognized as "Employee of the Month," reflecting deep understanding of customer needs and preferences.

Beauty Advisor

Shoppers Drug Mart
Toronto, ON
03.2014 - 12.2014
  • Offered personalized beauty consultations, becoming proficient in product knowledge and customer service, contributing to the store’s customer satisfaction and sales goals.

Education

Bachelor of Commerce - Specialized Honours in Marketing

York University
Toronto, ON
08-2023

Skills

  • Client Satisfaction
  • Attention To Detail
  • Decision-Making
  • Brand Building

Software

  • MS Office Applications (Outlook, Word, Excel, PowerPoint)
  • Environics Analytics Software
  • Go High Level Software
  • SAP
  • Canva
  • Meta Ads Manager
  • Google Ads

Live Client Learning 2023, York University

Handpicked for a prestigious experiential marketing program that bridges academic theory with practical industry applications. Played a pivotal role in a 5-person team to devise go-to-market strategies for notable clients such as Live Buz Media, Just Boardrooms, McDonald's, and Philips Canada, integrating in-depth research and strategic IMC campaign development to meet complex client challenges.

L’Oréal Brandstorm 2021 Participant

Engaged in an intensive team-based competition to create an all-encompassing marketing plan. Role demanded and demonstrated a high level of skill in market research, competitive analysis, brand positioning, and the innovation of a creative campaign concept, utilizing advanced data analysis and market segmentation techniques.

International Scholar Laureate Program Delegate, Business & Entrepreneurship, Australia

  • Led an international team in constructing a business proposal, culminating in a presentation to senior executives at 3M Australia, exemplifying leadership, creative problem-solving, and influential presentation abilities.
  • Immersed in the Australian business environment through exclusive lectures and engagements with industry leaders, acquiring an enriched perspective on global business practices and emerging market trends.

Languages

English
Native/ Bilingual
French
Limited
Chinese (Mandarin)
Limited

Timeline

Marketing Strategist and Account Coordinator

AJX Digital
11.2023 - Current

Brand Communications Intern

BMW Group Canada
04.2021 - 09.2022

Marketing Specialist

Freelance
01.2021 - Current

Beauty Advisor | Chanel, Lancôme, Jo Malone

Nordstrom
04.2016 - 09.2020

Pro Artist/Demonstrator

Lancome
01.2016 - 08.2016

Brand Ambassador | Vichy & Biotherm

Boutique Inc., Toronto, ON
11.2014 - 04.2016

Beauty Advisor

Shoppers Drug Mart
03.2014 - 12.2014

Bachelor of Commerce - Specialized Honours in Marketing

York University
Sandy Hsieh