Talented Office Administrator with over 15 years of professional experience ensuring the efficiency and organization of daily operations. History of scheduling meetings, assisting clients, communicating between departments, and completing multi-level tasks in a professional and timely manner. Key strengths include multi-tasking, organizing, prioritizing work, as well as excellent written and verbal communication skills.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work History
Family Care Administrator, Career Studies
Self-employeed
Red Deer, Alberta
11.2021 - Current
Worked closely with medical teams to develop a comprehensive rehabilitation plan for critically ill family member
Utilized organizational skills to set up daily medication schedule, menu plan, and medical appointments including physical and occupational therapy sessions
Focused on developing new skills by building greater competency in Microsoft Office applications
Compliance Key Associate
Walmart Supercenter
Red Deer, AB
07.2017 - 11.2021
Assisted personnel department by conducting new hire screenings during weekly group interviews
Conducted weekly onboarding sessions for up to ten associates per session
Developed processes to efficiently gather, compile, and manage file data for a yearly average of 15 customer claims and 30 associate WCB claim files resulting in zero fines for late reporting
Performed daily, weekly, monthly, and yearly audits on store processes in all departments producing multiple monthly and annual reports
Managed safety team by interviewing, selecting, mentoring, and training 8 subordinates regarding safety protocols, action plans, and safety tickets to complete 15 monthly safety inspections
Offered friendly and efficient service to customers, handled challenging situations with ease
Used critical thinking to break down problems, evaluate solutions and make decisions
Receiver
Walmart Supercenter, DSD/Foods
Red Deer, AB
04.2016 - 07.2017
Supervised maintenance of the backroom facilities ensuring that compactors, balers, and power equipment worked properly, resulting in safety and high productivity
Worked in the backroom receiving and processing fresh shipments daily, resulting in 100% cold chain, food handling, and food safety compliance
Accurately processed incoming direct ship freight for an average of 12 shipments per shift securing all high-value items using appropriate supply chain management for items valued over $75 per unit
College Student
Academy of Learning
Red Deer, AB
06.2016 - 04.2017
Adhered to strict time-management schedule to meet all course deadlines
Maintained perfect attendance completing 26 in Computerized Accounting maintaining 97% average overall
Courses in manual and computerized accounting, human resources, office and project management, Microsoft Word, Excel, PowerPoint, Publisher, Outlook, Access
Received recognition certificates for Effort, Commitment, Good Samaritan, Overall Progress, Perseverance, Success, and eight -100% exam awards
Path Transition
09.2015 - 05.2016
Researched and determined best steps for next phase of career
District Director
Christian and Missionary Alliance, Western Canada Bible Quizzing
Red Deer, AB
05.2005 - 08.2015
Managed performance of ministry within assigned district by communicating effectively both internally and externally overseeing up to 19 churches throughout Alberta
Collected and filed all documents necessary for the supervision of an average of 100 volunteers and up to 300 youth participants
Worked directly with Project Managers to determine requirements and scope of each job, setting up timelines and reviewing progress until project completion
Supervised assessment and processing of all building contents affected by various disasters including fire, flood, storm damage, and mold
Provided excellent customer service, building a relationship with clients, communicating calmly in high-stress situations, reviewing the restoration process, and providing updates on claim progress
Family Advocate McKinney-Vento Homeless Liaison/Athletic Director/Testing Coordinator/Enrollment Specialist/College and Beyond Career Counselor/Human Resources/Office Administrator Displace Specialist/Staff Liaison/Before and Afterschool Director/Assistant Instructional Coach/Assistant to the Head of School and Dean of Student at Veritas Community SchoolFamily Advocate McKinney-Vento Homeless Liaison/Athletic Director/Testing Coordinator/Enrollment Specialist/College and Beyond Career Counselor/Human Resources/Office Administrator Displace Specialist/Staff Liaison/Before and Afterschool Director/Assistant Instructional Coach/Assistant to the Head of School and Dean of Student at Veritas Community School