Summary
Overview
Work History
Education
Skills
Timeline
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Sandy Cruz-Currie

Santa Clarita,CA

Summary

MBA graduate with a decade of sales experience. Seeking a position to apply current skillset to a larger community while elevating managerial experience.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Lush Cosmetics
01.2022 - Current
  • Building customer loyalty and retention by delivering excellent shopping experiences
  • Operations: inventory counts, generating monthly sales goals and KPIs, budgets, scheduling, placing product orders, fulfilling BOPIS orders, currency handling and banking
  • Leadership: shop management, hiring, training and development for staff, skincare specialist
  • Led team in achieving sales targets through strategic product placement and customer engagement techniques.
  • Developed training programs for staff, enhancing product knowledge and customer service skills.

Front Desk Associate

Massage Envy
04.2021 - 01.2022
  • Introduced customers to clinic amenities with pleasant and helpful demeanor
  • Processed appointment booking, billing, membership sales and other administrative tasks using Meevo
  • Onboarded new associates

Seasonal Sales Ambassador

Lush Cosmetics
11.2020 - 01.2021
  • Demonstrated products to customers to illustrate features, advantages and benefits
  • Created and implemented promotional campaigns via social media pages
  • Provided exceptional customer service to drive customer satisfaction

Account Manager/Marketing Director

State Farm
02.2018 - 05.2020
  • Handled hundreds of client accounts (policy changes, new policies, billing, claims)
  • Personal Lines and Life & Health licensed (CA)
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Devised content strategy to effectively engage target audiences.

Visual Sales Associate

Tilly's
06.2017 - 03.2019
  • Collaborated with store managers to determine best placement for merchandise displays
  • Incorporated new design techniques to create innovative and eye-catching displays
  • Created interior displays to promote products in alignment with corporate sales objectives

Teacher/Administrative Director

C2 Education
05.2016 - 06.2017
  • Fostered student curiosity and interest through creative hands-on activities
  • Managed daily office operations, negotiated contracts, and acted as primary liaison with outside organizations
  • Developed and administered tests for students to measure academic proficiency and understanding
  • Prepared quizzes, tests and examinations to gauge how well students were learning

Sales Associate

Macy's
07.2014 - 07.2016
  • Prepared merchandise for sales floor by pricing or tagging
  • Informed customers of promotions to increase sales productivity and volume
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers

Education

MBA - Marketing

University of Redlands
Redlands, CA
12.2021

Bachelor of Arts - English Literature

California State University, Northridge
Northridge, CA
05.2015

Skills

  • Certifications: Google Ads Search, Google Ads Measurement
  • Software: Tableau, Power BI, Microsoft Office, Cisco WebEx, Citrix Receiver, DAX, Cluster Mapping, Storeforce
  • Leadership
  • Languages: English and Spanish (written and verbal)

Timeline

Assistant Manager

Lush Cosmetics
01.2022 - Current

Front Desk Associate

Massage Envy
04.2021 - 01.2022

Seasonal Sales Ambassador

Lush Cosmetics
11.2020 - 01.2021

Account Manager/Marketing Director

State Farm
02.2018 - 05.2020

Visual Sales Associate

Tilly's
06.2017 - 03.2019

Teacher/Administrative Director

C2 Education
05.2016 - 06.2017

Sales Associate

Macy's
07.2014 - 07.2016

MBA - Marketing

University of Redlands

Bachelor of Arts - English Literature

California State University, Northridge

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Sandy Cruz-Currie