Summary
Overview
Work History
Education
Skills
Timeline
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Sandy Cheung

Toronto,ON

Summary

Highly-motivated Supervisor with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

Wetzel's Pretzels
Toronto, ON
11.2023 - Current
  • Directed and supervised team of 10 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Provided training and guidance to team members on operational procedures and best practices.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Provided feedback to employees regarding their performance in order to improve productivity.
  • Completed opening and closing duties to facilitate business operations.

CNE Food Service Worker

Terry's Good Old-Fashioned Lemonade
Toronto, ON
08.2022 - 08.2023
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Ensured that all foods were prepared according to health department regulations.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Followed established cash handling procedures when collecting payment from customers.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.

Library Assistant

Riverdale Collegiate Institute
Toronto, ON
09.2018 - 03.2020
  • Assisted in the cataloging of new books and materials.
  • Organized shelves, book displays, and other library areas according to established guidelines.
  • Developed programs to promote literacy and community involvement with the library.
  • Greeted patrons upon entrance to library and offered assistance with needs or issues.
  • Maintained accurate library records for inventory of periodicals and books.
  • Implemented and helped manage Red Maple book club, increasing the amount of members through engagement
  • Designed fliers and posted throughout library to inform visitors and patrons of upcoming events, meetings and special programs.

Education

Ontario College Diploma - Computer Programming -

Seneca College
08.2023

Skills

  • Exceptional customer service with over 5 years in the industry
  • Food handler's certified
  • Excellent interpersonal and communication skills
  • Strong attention to detail and goal orientated
  • Capable of multi-tasking effortlessly and efficiently
  • Willingness to continue learning and improving skills
  • Able to adapt to any environment and perseveres under all circumstances
  • Proficient in Database operation: Microsoft Office Access,
  • Experienced and sufficient with programming: C, C, Java, and JavaScript

Timeline

Shift Supervisor

Wetzel's Pretzels
11.2023 - Current

CNE Food Service Worker

Terry's Good Old-Fashioned Lemonade
08.2022 - 08.2023

Library Assistant

Riverdale Collegiate Institute
09.2018 - 03.2020

Ontario College Diploma - Computer Programming -

Seneca College

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Sandy Cheung