Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sandy Brunelle

Oshawa,ON

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Case Manager

Concentrix Corporation
12.2022 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Enhanced communication between customers and dealerships through consistent follow-ups and progress updates.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Navigation Advisor

Concentrix Corporation
08.2013 - 12.2022
  • Developing trust with clients to ensure consistent retention and loyalty.
  • Assisted in getting our clients to where they want to be safely.
  • Excellent training and support staff.
  • Worked well in a team setting, providing support and guidance.

Education

No Degree - Office Administration

Durham College
Oshawa, ON
05.2013

Skills

  • Case Documentation
  • Email and Telephone Etiquette
  • Written and verbal communication
  • Documentation proficiency
  • Excellent Communication
  • Friendly, Positive Attitude
  • Attention to Detail
  • Calm Under Pressure

Languages

English

Timeline

Case Manager

Concentrix Corporation
12.2022 - Current

Navigation Advisor

Concentrix Corporation
08.2013 - 12.2022

No Degree - Office Administration

Durham College

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Sandy Brunelle