Sandy Blake
Lively,ON
Summary
Organized Team Leader that builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Clinical Intake Case Management Worker
Nogdamindawin Family and Community Services
02.2019 - Current
- Conduct clinical intake assessments with clients and families seeking support from Children’s Mental Health Services/Adult Mental Health Services
- Assess risk to children utilizing risk and assessment tools, standards and guidelines and Agency policies and procedures
- Complete appropriate screening questionnaires with clients
- Complete all case management reporting and recording requirements as required
- Work collaboratively and cooperatively at all levels to support the use of a family-centered, strengths-based, and child-focused practice
- Complete administrative functions, reports and adhere to Agency policies, procedures and relevant practices
- Provide opportunities for the enhancement and development of positive cultural identities of the children, families and communities served
- Participate in Wellness Committee and Social Committee
- Functions within legislative requirements, regulations, policies and procedures and the Mission, Beliefs and Vision of Nogdawindamin Family and Community Services and contribute to the accomplishment of the strategic priorities
- Demonstrates respect for, sensitivity towards and knowledge and understanding of Anishnawbek culture, traditions and the Seven Grandfather Teachings
- Member of Local VTRA Steering Committee.
- Established strong working relationships with clients through excellent communication skills
Facilities Supervisor
University of Sudbury
04.2016 - 01.2019
- Assisted Manager of Facilities and Security with facilities management and special projects
- Provided backup during the absence of the manager
- Contributed to the overall success of the organization by fostering a positive work environment and promoting teamwork among staff members
- Coordinated custodial staffing including hiring, training, discipline, and vacation scheduling
- Planned and allocated workload among custodial staff
- Collaborated with cross-functional teams to support company-wide initiatives and improve overall productivity
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment
- Manage inventory and order supplies as required
- Built relationships with vendors and contractors to support timely and cost-effective services
- Facilitated communication between team members during project execution periods for smooth coordination of tasks.
- Schedule supervisor on-call duties
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance
- Joint Health & Safety Management Representative
- Researched, developed and maintained policies and procedures in collaboration with the Joint Health and Safety Committee
- Coordinated and lead WHMIS, Workplace Violence and other safety training for all university employees
- Hired, trained, supervised and scheduled residence porters
- Responded to various violations and issues brought forward using University policies, guidelines and procedures (i.e., sexual assault complaints, noise complaints, underage alcohol consumption, mental health issues)
- Ensured safety compliance by conducting regular inspections, addressing potential hazards, and enforcing facility regulations
- Liaised with Director of Residence to maintain a high level of residents’ satisfaction (i.e., Time-Out Room, Zen Den, Music/Art Room).
Transition and Housing Coordinator
Laurentian International, Laurentian University
10.2009 - 04.2016
- Prepared, monitored and maintained a database of new international students who received an offer of admission to Laurentian University
- Provided orientation packages containing pertinent travel information to new incoming international students
- Assisted with the preparation of orientation for new incoming international students
- Arranged for transportation to the university or to the student’s homestay/apartment
- Networked and built relationships within the community to recruit families to LU’s Homestay Program
- Networked, built and maintained relationships with consultants in Asia, Saudi Arabia, Brazil and Africa
- Maintained homestay recruitment information to have readily available for possible homestay families
- Placed international students in LU’s residence or homestay; while working closely with the residence team
- Provided tuition refunds to students who were unsuccessful at receiving their study permit
- Work closely with two international scholarship funds that involve over 300 students
- Prepared and presented culture shock seminars and workshops for international students
- Advise students who have questions and/or concerns in regards to their scholarship
- Advised students with immigration issues (i.e., study permit renewals)
- Accepted applications and fees and prepared offers to students in the EAP (English for Academic Purposes) program
- Prepared undergraduate offers assisting the Manger, International Admissions
- Maintained student files
- Worked closely with academic departments in order to help/advise students in terms of appeals and online classes
- International Student Activity Program member; planned, organized and facilitated activities for international students such as skating, skiing, dog sledding, and also overnight trips to Niagara Falls, Ottawa and Montreal
- Prepared letters of enrollment, tutor letters, final acceptance letters, and letters for immigration purposes
- Maintained a database for sponsored students
- Worked with World University Services of Canada (WUSC) and our Local Committee with the sponsorship of student refugees in the Student Refugee Program
- Lead for students studying with the Botswana Scholarship
- Administrative advisor to the Syrian project
- Attended recruitment fairs in South East Asia
- Prepared recruitment materials to be shipped to education fairs working closely with the marketing department
- Key player with the planning of International Education Week at Laurentian University
- Adhered to all confidentiality and privacy policies.
Head Cashier
Home Depot
04.2000 - 05.2007
- Adhered to company guidelines regarding security protocols when managing large sums of money or sensitive financial information
- Collaborated with store management to optimize cashier scheduling for peak hours, maximizing efficiency
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity
- Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions
- Participated in ongoing professional development opportunities focused on improving cashier skills and staying current with industry trends
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Helped management develop employee improvement plans and motivate team members to continually improve
- Learned duties for various positions and provided backup at key times
- Worked with floor team and managers to meet wide range of customer needs
- Liaised with multiple departments to solve complex problems and manage conflict
Education
BA, Indigenous Studies / Masters Indigenous Relations -
Laurentian University
Sudbury, ON04.2027
BA, Geography -
Laurentian University
Sudbury, ON04.2011
Human Resources Management Graduate Certificate -
Cambrian College
Sudbury, ON04.2008
Business -
Cambrian College
Sudbury, ON04.2007
Skills
- Strong, Effective Communicator
- Excellent Facilitation Skills
- Sound Problem Solving Skills
- Able to Multi-Task Effectively
- Effective Leader
- Strong Team Member
- Self-Directed
- Effective Planner/Organizer
Certificates Committees Professional Development
- VTRA – Violence, Threat, and Risk Assessment Training Levels I, II, III
- Suicide Prevention, Intervention, and Postvention Strategies/Self-Injury in Youth Training
- Violence & Harassment Training
- Anxiety, Depression, Addictions and Mental Illness Training
- Life Skills Training
- PHIPA and CYFSA Training
- Serious Occurrence Training
- Play Therapy Training
- Understanding Addictions Training – Addressing Crystal Meth Consequences & Crystal Meth Use Disorder
- Trauma, Strengths and Resiliency Training
- Various Webinars Regarding Mental Health & Wellbeing (March 2020 – Present)
- Naloxone Training
- Mental Health 1st Aid Training
- Non-Violent Crisis Intervention Training
- Process Mapping Training
- Occupational Health and Safety Level I and II Certified
- ASIST Suicide Prevention Training
- WHMIS Certification
- First Aid/CPR Certified
- Attended WUSC Assembly Annually
- Attended CBIE (Canadian Bureau of International Education) Conference Annually
- Saudi Arabian Cultural Bureau Certificate of Appreciation
Certification
VTRA – Violence, Threat, and Risk Assessment Training Levels I, II, III
Suicide Prevention, Intervention, and Postvention Strategies/Self-Injury in Youth Training
Violence & Harassment Training
Anxiety, Depression, Addictions and Mental Illness Training
Life Skills Training
PHIPA and CYFSA Training
Serious Occurrence Training
Play Therapy Training
Understanding Addictions Training – Addressing Crystal Meth Consequences & Crystal Meth Use Disorder
Trauma, Strengths and Resiliency Training
Various Webinars Regarding Mental Health & Wellbeing (March 2020 – Present)
Naloxone Training
Mental Health 1st Aid Training
Non-Violent Crisis Intervention Training
Process Mapping Training
Occupational Health and Safety Level I and II Certified
ASIST Suicide Prevention Training
WHMIS Certification
First Aid/CPR Certified
Attended WUSC Assembly Annually
Attended CBIE (Canadian Bureau of International Education) Conference Annually
Saudi Arabian Cultural Bureau Certificate of Appreciation
Timeline
Clinical Intake Case Management Worker
Nogdamindawin Family and Community Services
02.2019 - Current
Facilities Supervisor
University of Sudbury
04.2016 - 01.2019
Transition and Housing Coordinator
Laurentian International, Laurentian University
10.2009 - 04.2016
Head Cashier
Home Depot
04.2000 - 05.2007
BA, Indigenous Studies / Masters Indigenous Relations -
Laurentian University
BA, Geography -
Laurentian University
Human Resources Management Graduate Certificate -
Cambrian College
Business -
Cambrian College
VTRA – Violence, Threat, and Risk Assessment Training Levels I, II, III
Suicide Prevention, Intervention, and Postvention Strategies/Self-Injury in Youth Training
Violence & Harassment Training
Anxiety, Depression, Addictions and Mental Illness Training
Life Skills Training
PHIPA and CYFSA Training
Serious Occurrence Training
Play Therapy Training
Understanding Addictions Training – Addressing Crystal Meth Consequences & Crystal Meth Use Disorder
Trauma, Strengths and Resiliency Training
Various Webinars Regarding Mental Health & Wellbeing (March 2020 – Present)
Naloxone Training
Mental Health 1st Aid Training
Non-Violent Crisis Intervention Training
Process Mapping Training
Occupational Health and Safety Level I and II Certified
ASIST Suicide Prevention Training
WHMIS Certification
First Aid/CPR Certified
Attended WUSC Assembly Annually
Attended CBIE (Canadian Bureau of International Education) Conference Annually
Saudi Arabian Cultural Bureau Certificate of Appreciation
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