A dedicated, efficient, and reliable individual with several years of experience within the Accounting/Administrative Field and approximately one year of experience in Information Technology. Expertise in using technical knowledge to provide clients with assistance and troubleshooting techniques. Exceptional writing and vocal communication abilities, able to convey difficult material to end-users to enable efficient technology usage. Hard-working and trustworthy professional. Strong knowledge of IT infrastructure and procedures combined with hands-on skills in using various computer applications. Possess strong interpersonal, problem-solving, and organizational skills combined with the ability to work productively within a team environment, communicate with all levels of management, and grasp new procedures concepts quickly. Bilingual in English and French.
A highly resourceful professional with superb analytical, problem-solving, and decision-making skills together with the tact, and diplomacy required to handle sensitive issues and generate positive outcomes. In-depth knowledge of Customer Service and ability to meet tight project deadlines. Hardworking and willing to dedicate time and effort to improve company performance. Possess excellent verbal and written communication skills. Excellent organizational and interpersonal skills. Thorough knowledge of clerical procedures and standards for preparing documents. A relationship builder with a personal presence to inspire cooperation and achieve synergy among teams.