Sandy Alonso
Mississauga,ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
32
32
years of professional experience
Work History
Sales Associate
Kitchen Stuff Plus
09.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business and build lasting relationships.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Efficiently and accurately processed customer check-out including cash, cheque and credit cards.
- Qualified to count and balance cash drawer with accuracy as cash handler.
- Able to handle customers while providing high standards of efficiency, accuracy, and consistency.
- Performed complete inventory checks of all stock and supplies at directed intervals.
- On the Health and Safety Committee
Pet Sitter
Self-employeed
07.2016 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Lunch Duty Supervisor
Dufferin Peel Catholic District School
09.2010 - 06.2013
- Supervised children from ages six to fourteen indoors and outdoors during the lunch hour.
- Resolved conflicts on the playground.
- Assisted with any student injuries.
Childcare Provider
Harbour-Front Daycare
05.1992 - 06.1997
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Education
High School Diploma -
West Toronto Collegiate
Toronto, ON06.1993
Skills
- Exceptional customer service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Payment Processing
- Building rapport
Languages
Portuguese
Native or Bilingual
Volunteer
Paws and Tails Animal Rescue
- Cleaned enclosures in the adoption centre and interacted with the cats and/or kittens.
- Facilitated introductions with potential adopters and assisted with pre-adoption preparations by aiding in the selection of food and other pet care items.
Timeline
Sales Associate
Kitchen Stuff Plus
09.2019 - Current
Pet Sitter
Self-employeed
07.2016 - Current
Lunch Duty Supervisor
Dufferin Peel Catholic District School
09.2010 - 06.2013
Childcare Provider
Harbour-Front Daycare
05.1992 - 06.1997
High School Diploma -
West Toronto Collegiate
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