Sandy Acquaviva
Markham,ON
Summary
Dynamic culinary professional with proven leadership at Ports Restaurant, excelling in effective kitchen organization and client support. Recognized for enhancing team productivity through training and fostering communication. Expert in food preparation methods, ensuring high-quality standards while maintaining a clean, safe environment. Committed to delivering exceptional dining experiences.
Experienced with managing high-paced kitchen environments and leading cooking teams. Utilizes culinary skills and leadership to ensure smooth operations and quality control. Strong understanding of kitchen safety standards and team coordination.
Overview
22
22
years of professional experience
Work History
Cook Shift Leader
Ports Restaurant
02.2003 - 01.2021
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Placed orders to restock items before supplies ran out.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
- Upheld strict adherence to company policies regarding food handling practices, employee conduct, and dress code requirements.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Collaborated with front-of-house staff to ensure seamless communication between kitchen and dining room teams for optimal guest satisfaction.
- Participated in weekly management meetings to discuss menu changes, staffing needs, and other operational concerns.
Waitress/Host
Jack Astor's Bar & Grill
05.1999 - 02.2003
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Bachelor of Arts - Business And Managerial Economics
Seneca College of Applied Arts And Technology
North York, NoneSkills
- Client support
- Effective team leadership
- Preparation methods
- Effective kitchen organization
Languages
English
Full Professional
Timeline
Cook Shift Leader
Ports Restaurant
02.2003 - 01.2021
Waitress/Host
Jack Astor's Bar & Grill
05.1999 - 02.2003
Bachelor of Arts - Business And Managerial Economics
Seneca College of Applied Arts And Technology
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