Sandrine Nanji

LaSalle,QC

Summary

Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

year of professional experience

Work History

Sales Assistant

Manager Assistant

10.2023 - Current

Increased sales by building strong customer relationships and providing excellent service.
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Helped customers locate products and checked store system for merchandise at other sites.
Processed transactions accurately while maintaining a high level of customer service.
Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Boosted store revenue through upselling and cross-selling techniques.
Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Education

Bachelor Of Arts - Accounting

University of Bamenda

Bamenda

10.2022

Skills

Goal-Oriented
Processing payments
Opening and closing procedures
Customer Needs Assessment
Fitting room maintenance

Point of sale operation
Cash Register Operation
Cash Handling
Customer Service

Languages

English

Professional Working

French