Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sandrina COSTA

York,ON

Summary

Adept at streamlining operations and enhancing productivity, I significantly exceeded production targets at Borgwarner Emissions Systems and ensured top-notch customer service at Ferreira And Sons Construction. My expertise in data entry and my ability to foster strong client relations stand out, alongside a proven track record of maintaining confidentiality and driving continuous improvement initiatives.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Ferreira And Sons Construction
09.2019 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Maintained inventory of office supplies and placed orders.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.

Production Line Assembler

Borgwarner Emissions Systems
10.2017 - 07.2019
  • Enhanced product quality through meticulous attention to detail during the assembly process.
  • Expedited order completion times with efficient prioritization and scheduling of tasks on the production line.
  • Upheld company standards for quality control, consistently meeting or exceeding targets for defect rates in assembled products.
  • Assisted in training new hires, sharing knowledge of production line procedures and increasing overall productivity levels.
  • Collaborated effectively with team members to ensure smooth workflow and timely delivery of orders.
  • Played an active role in continuous improvement initiatives on the production floor by actively participating in brainstorming sessions and offering valuable suggestions for optimization strategies.
  • Reduced assembly errors by conducting thorough inspections of finished products before packaging.
  • Minimized equipment downtime through proactive maintenance checks, troubleshooting issues, and coordinating repairs when necessary.
  • Demonstrated adaptability by quickly learning new techniques and technologies introduced into the production process, leading to improved performance metrics.
  • Consistently met or exceeded daily production targets by effectively managing time and prioritizing tasks on the assembly line.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines, reducing workplace incidents significantly.
  • Assisted in maintaining accurate documentation of assembly processes, supporting quality assurance measures and audits.
  • Streamlined inventory management for assembly materials, ensuring optimal stock levels and minimizing delays due to material shortages.
  • Served as a dependable team member, consistently arriving on time, staying focused throughout shifts, and readily assisting colleagues when needed.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Operated production machinery safely to reduce workplace accidents.
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
  • Operated various machines used in production processes.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Utilized safety devices and procedures to protect personnel and equipment.
  • Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
  • Completed daily inspection of machines and equipment.
  • Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
  • Investigated and resolved production issues.

Education

High School Diploma -

Lycée Frederic Mistral
Fresnes France
06-1998

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Customer and client relations
  • Scheduling
  • Scheduling and calendar management
  • Appointment scheduling
  • Verbal communication
  • Deadline oriented
  • Professional and mature
  • Invoice processing
  • Mail handling

Languages

English
Full Professional
French
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Administrative Assistant

Ferreira And Sons Construction
09.2019 - Current

Production Line Assembler

Borgwarner Emissions Systems
10.2017 - 07.2019

High School Diploma -

Lycée Frederic Mistral

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Sandrina COSTA