Sandra Yulieth Ramos Convers
Montreal,QC
Summary
Human Resources Executive with fifteen years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
10
10
years of professional experience
Work History
HR DIRECTOR
Deteccion Seguridada Privada Limitada
07.2021 - 03.2023
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Structured compensation and benefits according to market conditions and budget demands.
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Assistant Payroll and Recruitment
SIETE 24 Seguridad Y Tecnologia
04.2021 - 07.2021
- Executed established controls to drive data integrity and accuracy of employee payroll data.
- Responded to HR staff and employees regarding payroll matters.
- Reviewed and coordinated payroll processing calendar and schedules.
- Processed manual check requests to comply with legal and business units' requirements and company policies.
- Performed special payroll-related calculations such as retroactive payments and time-off accruals.
- Calculated payroll deductions by accurately using [software] and processed payroll to meet preset requirements.
- Coordinated with HR personnel to verify accuracy and completeness of employee information.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Managed employee records on database to maintain accuracy and updated information.
- Submitted reports on payroll activities.
- Performed data entry tasks and maintained accurate records of employee payroll information.
Assistant of HR
Hoteles Estelar SA
08.2019 - 12.2020
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process and assisted human resources.
- Supported coordination of benefits open enrollment activities and process.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Coordinated and set up meeting materials, presentations and audiovisual systems.
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Coordinated employee training programs to improve productivity and performance.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Processed employee termination paperwork at direction of supervisory staff.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
Assistant Administrative Manager
Quality Data SA
05.2013 - 08.2019
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Verified customer information for orderly, up-to-date online systems.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Met department budgets by monitoring and reporting on office expenses.
- Delivered performance reviews, recommending additional training or advancements.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Coordinated office events, seminars and meetings for staff and clients.
- Created organized filing system to manage department documents.
- Created reports, presentations and other materials for executive staff.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Built and managed processes for tracking and monitoring department performance.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
Specialization - Labour Law And Social Security
Catholic University of Colombia
Colombia04.2020
Bachelor’s Degree - Business Administration
University of La Salle
Colombia10.2015
Skills
- HR analytics
- Recruitment strategies
- Staffing models
- Onboarding programs
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
HR DIRECTOR
Deteccion Seguridada Privada Limitada
07.2021 - 03.2023
Assistant Payroll and Recruitment
SIETE 24 Seguridad Y Tecnologia
04.2021 - 07.2021
Assistant of HR
Hoteles Estelar SA
08.2019 - 12.2020
Assistant Administrative Manager
Quality Data SA
05.2013 - 08.2019
Specialization - Labour Law And Social Security
Catholic University of Colombia
Bachelor’s Degree - Business Administration
University of La Salle
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