SANDRA PAOLA AGUILAR ALCOCER
Richmond,BC
Summary
Skilled in customer relations and small business operations, I boosted customer satisfaction at SANDY LUNCHES AND MEALS through efficient processes and exceptional service. At EL GLOBO, I enhanced food safety and presentation, showcasing my hard and soft skills. Proven ability to build relationships and communicate effectively, driving repeat business and referrals.
Overview
14
14
years of professional experience
Work History
Owner
SANDY LUNCHES AND MEALS
10.2020 - 12.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
BAKERY ASSISTANT
EL GLOBO
05.2009 - 02.2011
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
Counter Clerk
Patito Bakery and Pastry Shop
02.2008 - 01.2009
- Developed rapport with clientele through friendly interactions and personalized service experiences.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Demonstrated excellent communication skills while interacting with diverse customers on a daily basis.
- Processed cash, check and credit card payments.
Education
High School Diploma -
ECCA
LEON GUANAJUATO, MÉXICO 08-2010
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Owner
SANDY LUNCHES AND MEALS
10.2020 - 12.2021
BAKERY ASSISTANT
EL GLOBO
05.2009 - 02.2011
Counter Clerk
Patito Bakery and Pastry Shop
02.2008 - 01.2009
High School Diploma -
ECCA
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