Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Great at working effectively and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
School Volunteer
Rosedale Elementary School
Chico
09.2023 - Current
Organized student supplies and materials for daily use.
Conducted one-on-one tutoring sessions for struggling learners.
Assisted teachers with classroom activities and lesson plans.
Hair Salon & Retail Store Manager
Cleo's Salon
Chico
05.2001 - Current
Hired stylists and front desk and trained on Salon Summit Program.
Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
Developed and maintained store policies and procedure.
Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Analyzed financial data to identify areas of improvement or cost savings opportunities.
Evaluated store performance and incorporated feedback to implement improvement plans.
Conducted regular meetings with staff members to discuss performance issues or new initiatives.
Established weekly and monthly goals for sales staff to achieve desired results.
Education
High School Diploma -
Chico High School
Chico, CA
06-2000
Some College (No Degree) - Sociology
California State University, Chico - Not Completed
Skills
Staff management
Hiring and training
Employee scheduling
Recruitment and hiring
Customer service
Goal setting
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
School Volunteer
Rosedale Elementary School
09.2023 - Current
Hair Salon & Retail Store Manager
Cleo's Salon
05.2001 - Current
High School Diploma -
Chico High School
Some College (No Degree) - Sociology
California State University, Chico - Not Completed