SANDRA J. ALVAREZ M.
Palmdale
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented accounts assistant skilled in Microsoft Excel and customer service. Proven ability to streamline processes and resolve discrepancies, ensuring timely financial operations.
Overview
16
16
years of professional experience
Work History
Accounts Assistant
LA MEXICANA MULTISERVICE
PACOIMA
10.2023 - Current
- Processed invoices and managed accounts payable to ensure timely payments.
- Assisted in maintaining accurate financial records using QuickBooks and Excel.
- Coordinated with vendors to resolve billing discrepancies and improve relationships.
- Supported month-end closing procedures, ensuring compliance with internal controls.
- Reduced errors in data entry by implementing a system of double-checking and cross-referencing information.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Input financial data and produced reports using [Software].
Secretary
S&S PAVING
Calabasas, CA
05.2020 - 04.2023
- Managed scheduling and calendar coordination for executives, ensuring efficient time management.
- Organized and maintained filing systems, enhancing document retrieval efficiency.
- Prepared and distributed meeting agendas and minutes to facilitate effective communication.
- Processed incoming correspondence, prioritizing responses and improving workflow efficiency.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Cashier
LA MEXICANA ENT.
Pacoima, CA
09.2009 - 12.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing recommendations based on needs.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints effectively, ensuring satisfaction through prompt service recovery.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Los Angeles Mission College
Sylmar, CA06-2011
Skills
- Microsoft Excel
- Time management
- Bank reconciliation
- Month-end reports
- Customer service
- Administrative support
- Invoice verification
- Data entry
- Month-end closing
- Data inputting
- Invoice processing
- Attention to detail
- Team collaboration
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Accounts Assistant
LA MEXICANA MULTISERVICE
10.2023 - Current
Secretary
S&S PAVING
05.2020 - 04.2023
Cashier
LA MEXICANA ENT.
09.2009 - 12.2019
High School Diploma -
Los Angeles Mission College