Sandra Velazquez
Sacramento
Summary
Efficient office assistant able to perform front and back office procedures, answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Quick learner with the ability to adapt to new procedures.
Overview
3
3
years of professional experience
2017
2017
years of post-secondary education
Work History
Office Assistant
Bravo Tree service
Davis
01.2023 - 09.2023
- Managed daily office operations, ensuring smooth workflow and organization.
- Maintained accurate records of customer inquiries and service requests.
- Coordinated inventory management for office supplies and equipment.
- Collaborated with field staff to ensure efficient service delivery and coordination.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
Medical Assistant
Solano
Santa Ana
07.2020 - 01.2021
- Assisted medical staff with patient examinations and treatments.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient follow-ups efficiently.
- Collected and processed patient samples for laboratory testing.
- Maintained cleanliness and organization of examination rooms and equipment.
- Supported front desk operations by greeting patients and answering inquiries.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Scheduled appointments for patients via phone and in person.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted customers in both English and Spanish with inquiries and issues.
Education
Medical Assistant - Medical Field
American Career College
Anaheim, CA 01.2020 - 07.2020
Richland High
Orange, CASkills
- Office management
- Customer service
- Team collaboration
- Patient care support
- Effective communication
- Multi-language support
- Positive attitude
- Supply restocking
- Appointment scheduling
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Office Assistant
Bravo Tree service
01.2023 - 09.2023
Medical Assistant
Solano
07.2020 - 01.2021
Medical Assistant - Medical Field
American Career College
01.2020 - 07.2020
Richland High