Sandra Vargas
Downey
Summary
Efficient Clinical Services Coordinator known for productivity and ability to complete tasks swiftly. Specialize in patient care coordination, healthcare service management, and regulatory compliance. Excel in communication, teamwork, and problem-solving to enhance operational efficiencies and improve patient outcomes.
Overview
10
10
years of professional experience
Work History
Clinical Services Coordinator
Optum
Cypress
07.2015 - Current
- Coordinated patient care activities to enhance service delivery and efficiency.
- Managed scheduling of clinical services to optimize resource allocation.
- Collaborated with healthcare providers to ensure compliance with regulatory standards.
- Streamlined communication between departments to improve patient outcomes.
- Developed training materials for staff on clinical protocols and procedures.
- Maintained patient records using electronic health record systems for accuracy.
- Facilitated team meetings to discuss workflow improvements and best practices.
- Assisted in implementing quality assurance programs to uphold service excellence.
- Acted as a liaison between clinical departments and managed care organizations.
- Performed data entry tasks into electronic medical record systems.
- Created documentation templates for use by clinical staff members when documenting patient care plans.
- Participated in team meetings to discuss current issues or changes in workflow processes.
- Prepared reports related to utilization management processes and outcomes measures.
- Verified insurance eligibility and benefits information for patients.
- Organized pre-authorization paperwork for specialty treatments or procedures.
- Assisted with scheduling appointments for healthcare professionals and patients.
- Collaborated with multidisciplinary teams to develop strategies that improve quality of care while reducing costs.
- Provided support to clinical staff in the coordination of patient care services.
- Facilitated communication between physicians, nurses, pharmacists, case managers, social workers.
- Coordinated patient admissions, transfers, discharges, and follow-up activities.
- Identified opportunities for process improvement initiatives within the department.
- Conducted quality assurance reviews to ensure compliance with established policies and procedures.
- Developed and maintained relationships with external providers, hospitals, and other health care organizations.
- Assisted in developing protocols for managing complex cases across multiple disciplines.
- Maintained accurate records of patient visits and medical histories.
- Admitted patients to services and completed thorough clinical documentation.
- Administered medications and various vaccines and performed in-office labs and tests.
- Collaborated with healthcare professionals to plan and execute patient treatment plans effectively.
- Supervised clinical staff, providing training and performance evaluations to enhance team efficiency.
- Developed and implemented clinical protocols to ensure compliance with healthcare regulations.
- Maintained accurate and confidential patient records in accordance with HIPAA regulations.
- Facilitated communication between patients, families, and healthcare professionals.
- Facilitated communication between patients, families, and healthcare teams to ensure coordinated care.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Education
Downey Adult School
Downey, CA 08.2014 - 10.2014
Skills
- Patient coordination
- Electronic health records
- Regulatory compliance
- Quality assurance
- Care management
- Healthcare policy knowledge
- Workflow optimization
- Multidisciplinary collaboration
- Effective communication
- Problem solving
- Time management
- Conflict resolution
- Clinical assessment
- Interdisciplinary collaboration
- Care coordination
- Clinical documentation
- Healthcare administration
- Administrative assistance
Languages
Spanish
Native/ Bilingual
Timeline
Clinical Services Coordinator
Optum
07.2015 - Current
Downey Adult School
08.2014 - 10.2014
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