Summary
Overview
Work History
Education
Skills
Projects
Activities
Languages
Certification
Timeline
Generic

Sandra Umurerwa

Gatineau,QC

Summary

Newly graduated with a strong educational background in electrical engineering and a passion for integrating theoretical knowledge into practical solutions. Seeking a position to work collaboratively with engineers and technologists to design and implement electrical systems that drive efficiency and innovation. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level engineering position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Associate Pension and Benefits Contact

LifeWorks/Bell Canada
06.2022 - Current
  • Acted as the primary liaison for Bell Canada employees and retirees, providing comprehensive support related to the administration of the defined benefit pension plan
  • Managed a portfolio of clients with capital accumulation plans, ensuring accurate and efficient service delivery
  • Achievement: Implemented a streamlined process that reduced query resolution time by 20%, enhancing overall client satisfaction
  • Assisted new employees in making informed investment and savings decisions, resulting in a 15% increase in company's annual positive feedback.

Philanthropist/Customer Representative

Canadian Red Cross
07.2021 - 09.2022
  • Responsible for receiving, processing, and tracking client service requests while meeting Red Cross standards for timeliness and quality
  • Managed approximately 20-30 incoming calls and emails per day from customers.
  • Achievement: Streamlined the client service request process, reducing average processing time significantly, contributing to increased overall service efficiency.

Commis/Airport Clerk

Biron Group Sante Aeroport de Montreal
06.2021 - 01.2022
  • Registered and verified all arriving and departing passengers' government IDs for Health Canada's COVID-related records and managed COVID test appointments
  • Achievement: Developed and implemented an appointment scheduling system, resulting in a significant reduction in waiting times for passengers.

Receptionist

Safeway
04.2018 - 06.2021
  • Managed parking lots leased to different customers and various buildings around Montreal
  • Achievement: Implemented a new parking management system, resulting in a 25% increase in available parking spaces and improved customer satisfaction.

Education

Bachelor of Engineering - electrical engineering

Concordia University
Montreal, QC
11.2023

Associate of Science - Computer And Electrical Engineering

Tulsa Community College
Tulsa, Oklahoma
07.2017

High School Diploma -

Layton Christian Academy
Layton, Utah
05.2015

Skills

  • Programming Languages: C, C, Java
  • Hardware Design: FPGA, FPGA Design, VHDL/Verilog, Semiconductor Design, Signal Converter, Signal Timing
  • Software: CAD, MATLAB, MATLAB Simulations, MATLAB Simulink, XML
  • Navigation Systems: GPS Navigation, INS (Inertial Navigation Systems)
  • RF Technology: RF Antenna design
  • Operating Systems: Unix/Linux

Projects

  • Construction and simulation of Microchip Patch Antenna: Designed, constructed, and simulated a Microchip Patch Antenna as part of my Bachelor's in Electrical Engineering program. The project involved optimizing antenna parameters for enhanced performance and radiation patterns., Utilized CAD software for antenna design and layout., Conducted electromagnetic simulations using MATLAB to assess antenna characteristics., Analyzed and implemented improvements in antenna design for better signal reception., Gained practical experience in RF antenna design, enhancing my theoretical knowledge.
  • Calibration of INS and GPS measurements in Avionics Navigation Systems, Successfully completed a project focused on the calibration of Inertial Navigation Systems (INS) and Global Positioning Systems (GPS) measurements in avionics navigation systems. This project aimed to improve the accuracy and reliability of navigation data, which is critical for aviation safety and efficiency., Conducted in-depth research on navigation system calibration techniques and best practices., Collaborated with a multidisciplinary team to develop and implement calibration procedures., Utilized specialized calibration equipment and software to ensure precise measurements., Analyzed data to validate and fine-tune the calibration process, resulting in improved navigation accuracy., Gained practical experience in avionics, data analysis, and quality assurance processes.
  • Smart shoe system to detect EMG signals and fatigue, Developed a smart shoe system that effectively detects Electromyography (EMG) signals and assesses fatigue levels in real-time. The project aimed to provide valuable insights for athletes, healthcare, and research applications by monitoring muscle activity and predicting fatigue., Designed and prototyped a wearable smart shoe system incorporating EMG sensors and data analysis components., Programmed the system to collect, process, and interpret EMG data for real-time fatigue assessment., Conducted tests and validation studies to ensure the system's accuracy and reliability., Collaborated with a multidisciplinary team to integrate sensor data and develop a user-friendly interface., Demonstrated the practical application of signal processing, sensor technology, and data analysis in a real-world context.

Activities

  • CAE immersion program (summer 2021), Participated in the CAE Immersion Program, gaining hands-on experience about product innovation and cutting-edge development techniques, in a high-tech aerospace company, through interactive workshops and self-paced activities. Developed a deeper understanding of aviation industry best practices, cutting-edge technology.
  • UN Volunteer: Talking Tech - Girls and Women in ICT, Volunteered with the United Nations on the "Talking Tech" initiative, which aims to empower girls and women in Information and Communication Technology (ICT). Collaborated with a diverse team to organize workshops and promote gender equality in tech.
  • (Re)Imagine Mobility challenge: CMAI, Participated in the (Re)Imagine Mobility Challenge organized by Spot Placement. Contributed to innovative solutions for transportation and urban mobility. Collaborated with a cross-functional team to present ideas to industry experts.

Languages

English
Native or Bilingual
French
Native or Bilingual

Certification

CAE immersion training program

Professional Project Management( In progress)


Timeline

Associate Pension and Benefits Contact

LifeWorks/Bell Canada
06.2022 - Current

Philanthropist/Customer Representative

Canadian Red Cross
07.2021 - 09.2022

Commis/Airport Clerk

Biron Group Sante Aeroport de Montreal
06.2021 - 01.2022

Receptionist

Safeway
04.2018 - 06.2021

Bachelor of Engineering - electrical engineering

Concordia University

Associate of Science - Computer And Electrical Engineering

Tulsa Community College

High School Diploma -

Layton Christian Academy
Sandra Umurerwa