Sandra Smiley
Summary
Dynamic retail professional with a proven track record at Covers Canada, excelling in customer service and merchandise display. Recognized for increasing sales through tailored product recommendations and resolving customer issues effectively. Reliable and responsible, adept at operating POS systems and fostering teamwork to enhance the shopping experience.
Overview
15
15
years of professional experience
Work History
Retail Sales Associate
Covers Canada
02.2022 - 04.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Retail Sales Associate
Hart Home
09.2019 - 03.2024
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Interior Decorator
3D Interior Fashions
02.2010 - 01.2022
- Determined personalized needs, tastes and design preferences through thorough client consultations.
- Produced detailed cost estimates and coordinated with vendors to deliver budget-friendly solutions.
- Prepared invoices and handled payment processing for clients and suppliers.
Education
College -
Lambton College of Applied Arts And Technology
Sarnia, ONCollege - Interior Decorating
Westervelt College
London, ON05-2000
Skills
- Customer service
- Reliable and responsible
- Merchandise display
- Problem-solving
- Teamwork and collaboration
- Retail sales
- Store opening and closing
- POS system operation
- Calm demeanor
- Returns and exchanges
Timeline
Retail Sales Associate
Covers Canada
02.2022 - 04.2025
Retail Sales Associate
Hart Home
09.2019 - 03.2024
Interior Decorator
3D Interior Fashions
02.2010 - 01.2022
College -
Lambton College of Applied Arts And Technology
College - Interior Decorating
Westervelt College
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