Sandra Schwab
Hope,Canada
Summary
15+ years of customer service experience Imaginative problem solver with exceptional organizational skills Ability to plan, initiate and carry out daily tasks
Overview
2026
2026
years of professional experience
Work History
Support Worker
Fraser Health Authority
11.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Meta Agent
Concentrix
01.2023 - 11.2024
- Monitor attacks and detection of intrusion and report to IT.
- Make sure all user-generated content (UGC) on platforms is free of scams and illegal content and is not harmful to the user base.
- Review user-generated content in real time to make sure it meets all company's standards and community guidelines.
Casher
Rona Building-Supply
03.2022 - 02.2024
- Collect payments by accepting cash, or charge cards and make correct change.
- Greet customers and help with inquiries and locating products.
- Created and closed out end-of-day cash floats efficiently and accurately.
Operations Assistant
Shay Fusionz Salon
03.2021 - 10.2022
- Assisted in all areas within a busy salon.
- Scheduled appointments, follow-ups, front desk, inventory, and ordering of products.
Price Accuracy Team & Customer Service Representative
Target
- Responsible for store setup and accuracy of price adjustments.
- In charge of store opening and till floats.
- Effectively trained new staff with patience and professionalism.
Education
Highschool - Grade 11
Cabe
Coquitlam, BC01.2000
Skills
- Ability to multitask, self-motivate and work under pressure
- Excellent communication skills, verbal and written
- Demonstrate a positive attitude and diplomacy
- Demonstrate attentive listening and empathy
- Intermediate experience with Microsoft Office: Word, Excel, Outlook
- Ability to demonstrate adaptability, attention to detail and decision making in situations of a sensitive matter
- Excellent problem solving and critical thinking skills
Timeline
Support Worker
Fraser Health Authority
11.2024 - Current
Meta Agent
Concentrix
01.2023 - 11.2024
Casher
Rona Building-Supply
03.2022 - 02.2024
Operations Assistant
Shay Fusionz Salon
03.2021 - 10.2022
Price Accuracy Team & Customer Service Representative
Target
Highschool - Grade 11
Cabe
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