Detail-oriented individual with great communication. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
DHM Company, Ana (310) 386-3655
Compton
08.2023 - Current
Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improve document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Cashier
In-N-Out Burger, Jennifer O'Neill (323) 470-3644
Cerritos
09.2015 - Current
Greet customers entering store and respond promptly to customer needs and wants.
Welcome customers and help determine their needs.
Providing great customer service for customers to enjoy their visit.
Handle customers orders with care to ensure quality.
Work flexible schedule and extra shifts to meet business needs.
Operate cash register for cash and credit card transactions with excellent accuracy levels.
Helped customers complete purchases and locate items.
Restock and organize merchandise in front lanes.
Assist customers with returns, refunds and resolving transaction issues.
Count money in cash drawers at beginning and end of shifts to maintain accuracy.
Assist customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Handle multiple payment methods securely, minimizing discrepancies and potential losses.
Answer questions about store policies and address customer concerns.
Enhance customer satisfaction by providing efficient and accurate cash transactions.
Contribute to store success by maintaining high standards of cleanliness throughout the facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Jordan High School
6500 Atlantic Ave., Long Beach , CA 90805
06-2013
Skills
Documentation and reporting
Data entry
Data organization
Customer service
Computer skills
File organization
Payroll
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Honors
Issued by Jon Meyer June 2013 College and Career Readiness
Issued by Jon Meyer June 2013 3.00 to 3.49 Academic GPA