Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
20
20
years of professional experience
Work History
Office Manager/EA to VP Applied Technology
McCain Foods Limited
Florenceville-Bristol, Canada
04.2018 - 12.2024
Provide administrative support directly to the VP Applied Innovation and ATI Directors including but not limited to calendar management, travel booking, T&E, budget analysis, forecasting, financial reporting.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Contributed to workplace safety by ensuring compliance with established emergency protocols and participating in ongoing safety programs and eLearnings.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Trained personnel in McCain systems and enforced participation in exercises focused on developing key skills.
Ordering of all office and pilot line supplies in Coupa ordering system, credit card orders, online ordering and local ordering/pickup
Process orders and confirm receipt
Invoice inquires and approval and processing
Coupa SuperUser, SAP SuperUser, Travel delegate and Sharepoint administrator for facility and global partners
Process expense claims for VP, Directors, co-workers and self as needed
Provide administrative support directly to Director R&D Global Pilot Network and Director Tech Innovation & Applied Research and ATI team globally
Book tours, Outlook and Microsoft Teams meetings, tele-presence etc for colleagues using MS Office 365 system
Proficient in MS Outlook, Excel, Word and PowerPoint, Teams, Coupa, SAP, Concur, Sharepoint etc
Assist with AOP, forecasting, financial reporting, budgets etc (monthly financial reports in SAP system and OneStream for both the ATI and PPTC groups
Payment of all invoices related to facility operation including NB Power, operating permits, government invoices, inspections, couriers, building fuel, company vehicle, farmers, suppliers, vendors etc
Assist with onboarding of new employees, ordering cell phones, laptops, system access, welcome kits etc
Setup of AMEX and Mastercard accounts, ordering office equipment and supplies, assigning building swipe card access, requesting access to McCain specific systems such as Sharepoint, Coupa, SAP etc
Create, update and maintain multiple spreadsheets, SR&ED, vacations, out of office, energy usage, fuel usage, etc
Administrative Assistant
McCain Foods Limited
Florenceville-Bristol, Canada
10.2004 - 04.2018
Company Overview: Potato Processing Technology Centre
Executed record filing system to improve document organization and management
Scheduled office meetings and client appointments for staff teams
Sorted and distributed office mail and recorded incoming shipments for corporate records
Ordering of supplies for facility through SAP ordering system
Provide administrative support to facility manager and office manager as well as all other members of facility
Arrange company functions and meetings, wifi setup for guests and employees etc
Generated reports and typed letters in Word and prepared PowerPoint presentations
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Coached new employees on administrative procedures, company policies and performance standards
Potato Processing Technology Centre
Education
Accounting 101 - Accounting And Finance
University of Presque Isle
Maine, USA
05-2015
Diploma With Honors - Medical Administrative Assisting
Newfoundland Career Academy
St. John's, NL
06-1995
High School Diploma -
Roncalli Central High School
Avondale
06-1993
Skills
Office management
Organizational skills
Office administration
Administrative support
Scheduling
Inventory control
Staff management
Employee supervision
Financial reporting
Financial tracking
Expense reporting
Staff training
Event coordination
Travel coordination
Policy and procedure modification
Technical support
Budgeting expertise
Report writing
Budget administration
Senior leadership support
MS office
Decision-making
Professional and courteous
Administration and reporting
Onboarding and orientation
Languages
English
Native or Bilingual
Timeline
Office Manager/EA to VP Applied Technology
McCain Foods Limited
04.2018 - 12.2024
Administrative Assistant
McCain Foods Limited
10.2004 - 04.2018
Accounting 101 - Accounting And Finance
University of Presque Isle
Diploma With Honors - Medical Administrative Assisting
Human Resources Generalist / EA to Managing Director Cum Office Manager at Golden Circles Management Consultancy DMCCHuman Resources Generalist / EA to Managing Director Cum Office Manager at Golden Circles Management Consultancy DMCC