Sandra Ramirez

Event Setup and Coordination

• Assisted in the setup and breakdown of banquet rooms, ensuring all tables, chairs, linens, and settings were arranged according to event specifications.
• Collaborated with event planners, kitchen staff, to ensure smooth service and timely delivery of meals.

Guest Services

• Provided excellent table service during events, including the serving of food and beverages, ensuring guests' needs were met promptly and courteously.
• Anticipated guest requirements, offering additional assistance, and accommodating special requests.

Food and Beverage Management

• Ensured proper portioning and presentation of dishes in accordance with event standards.
• Assisted with the handling of food and beverages, maintaining cleanliness and safety standards throughout service.

Team Collaboration

• Worked closely with fellow servers and kitchen staff to maintain a seamless service flow during events.
• Supported team members with additional tasks during peak times to ensure event success.

• Efficiently managed hotel reservations and bookings through the Maestro Property Management System (PMS)
• Greeted and welcomed guests upon arrival, ensuring a warm and friendly atmosphere.
• Managed the receipt and delivery of all incoming and outgoing mail and packages.
• Answered and directed all incoming calls and emails with professionalism and efficiency.
• Ensured guest satisfaction by addressing concerns and enhancing their overall experience in the hotel.

Food Preparation

• Prepared ingredients by chopping vegetables, slicing meats, and measuring out portions according to recipes and kitchen standards
• Assisted in the preparation of sauces, soups, and other items as directed by the kitchen manager

Kitchen Support

• Maintained a clean and organized workstation, ensuring compliance with food safety and sanitation standards

Inventory Management.

• Monitored and managed ingredient inventory, ensuring freshness and proper storage of all food items.
• Reported any shortages or issues to kitchen management to prevent service disruptions
• Worked closely with other kitchen staff to ensure timely and efficient food preparation for service
• Assisted in receiving and stocking kitchen supplies, ensuring proper rotation of inventory

Quality Assurance

• Ensured all food items were prepared to meet restaurant quality standards, maintaining consistency and presentation.