Sandra Pocrnic

• Provided excellent service under high-pressure situations, ensuring smooth event operations.
• Provided friendly, courteous service to create memorable moments for guests.
• Maintained clean and organized workspaces, adhering to strict health standards.
• Served appetizers, delivered entrees, and refilled beverages for banquet guests.

• Prepared and cooked food for customers following guidelines for food safety.

• Washing hands and surfaces frequently to prevent the spread of bacteria.

• Cooking to a safe temperature using a thermometer and refrigerating foods promptly to avoid cross-contamination.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Contributed to positive guest experiences by accommodating special dietary needs and requests.
• Assisted in inventory and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
• Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
• Improved worksite efficiency by maintaining clean and organized work areas.
• Performed general housekeeping and cleaning tasks.
• Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
• Maintained high-quality workmanship through attention to detail and adherence to industry standards.
• Followed instructions and safety protocols to prevent accidents and injuries.
• Cleaned and maintained tools, equipment and worksites.
• Moved and cleared debris from work sites to dispose of in designated areas.
• Followed instructions and safety protocols while operating machinery and equipment.

• Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
• Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
• Resolved customer concerns and complaints.
• Worked with hotel management to ensure the best possible guest experience..