Sandra P. Murillo
Toronto,Canada
Summary
Dynamic professional with over 10 years of experience in high-energy environments, specializing in sales and customer relations. Proven track record of optimizing work efficiency and driving business growth through outstanding organizational and teamwork skills. Recognized for strong problem-solving abilities and adaptability, consistently ensuring high levels of customer satisfaction.
Overview
14
14
years of professional experience
Work History
Fulfillment Centre Warehouse Associate
Amazon
Scarborough
08.2020 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to meet daily targets and complete tasks efficiently.
- Conducted inventory control, including counting and stocking merchandise.
- Ensured customer orders contained all required items and met quality standards.
- Assisted in training new hires, sharing best practices and supporting their integration into the team.
Server & Bartender
Multiple
Toronto, ON
01.2012 - Current
- Provided excellent service as a server and bartender, preparing drinks and ensuring customer satisfaction.
- Successfully managed multiple tables while keeping service quality high.
- Assisted in training new hires, sharing knowledge about food and beverage service best practices.
- Created a welcoming atmosphere, increasing customer retention and boosting sales.
- Followed strict health and safety protocols to maintain a clean and sanitary environment.
Sales Representative
Multiple
Toronto, ON
- Demonstrated strong persuasion and negotiation skills to exceed sales targets.
- Built lasting relationships with clients, ensuring repeat business and long-term customer satisfaction.
- Adapted sales techniques to different customer needs, enhancing engagement and maximizing revenue.
- Used proactive strategies to upsell and promote products effectively.
Education
Marketing Research Certificate -
University of Toronto
Toronto, ON01.2015
Skills
- Sales and Persuasion
- Bartending and Service
- Problem-Solving
- Effective team collaboration
- Customer Relations
- Problem-Solving Abilities
- Active listening
- Critical Thinking
- Staff Training
- Sales and Persuasion
- Bartending Expertise
- Understanding Customer Needs
- Calm and Professional Under Pressure
- Teamwork and Collaboration
Languages
- Spanish, Native or Bilingual
- English, Professional Working
- German, Limited Working
Professional Approach
I believe in delivering high-quality service, whether preparing an order, crafting a drink, or guiding a customer to the right product. My dedication, professionalism, and positive energy make me an asset in any workplace.
Timeline
Fulfillment Centre Warehouse Associate
Amazon
08.2020 - Current
Server & Bartender
Multiple
01.2012 - Current
Sales Representative
Multiple
Marketing Research Certificate -
University of Toronto