Sandra Pendle

The Guelph Outdoor School is known worldwide for their innovative nature learning style. I co-lead groups of children from ages 4-14 in along the Eramosa River in all seasons and weather.

Helping to foster a love for nature and curiosity through mentorship.

• preparing dessert for 400 residents
• serving in a formal dining room setting
• creating special diet dessert recipes
• maintaining all other kitchen duty'
• following health and safety regulations

Responsible for all aspect of the program; knowing the land and history, planning, conducting a nature walk that would engage children (3-12) and adults alike, holding a nature themed art class and fielding all questions in-between.

• Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Addressed and resolved customer service issues to establish trust and increase satisfaction.
• Controlled labor hours and inventory costs through hands-on management and proactive changes.
• Oversaw training of more than 40 team members.
• Oversaw food preparation and monitored safety protocols.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.