Sandra Pemelton
Coarsegold
Summary
Dedicated professional with experience at Chawanakee Unified School District, as well as Yosemite Unified School District. Demonstrated skills in compliance and sanitation practices. Proven ability to enhance food quality and maintain a welcoming atmosphere in high-pressure environments. Strong problem-solving skills complemented by effective teamwork, ensuring smooth operations and exceptional service delivery. Committed to fostering a positive work environment.
Ten years experience in a successful Surgery practice with Valley Surgical Specialists as an Appointment Scheduler, Medical Biller, as well as Front Desk and Surgery Scheduling. Highly skilled in phone etiquette and timely, accurate problem solving in Medical office. Maintained confidential and accurate information related to all aspects of the business.
Overview
18
18
years of professional experience
Work History
Cafeteria Worker
Chawanakee Unified School District
11.2022 - 12.2023
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
Cafeteria Worker
Yosemite Unified School District, Yosemite High School
09.2017 - 10.2020
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Received and stored incoming supplies according to procedures.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
Medical Office Assistant
Valley Surgical Specialists
07.2005 - 06.2015
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Used Software to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Provided prompt, polite and professional in-person and telephone customer service.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Reduced wait times for patients through effective appointment scheduling and efficient front desk management.
- Promoted excellent customer service experience through prompt responses to voicemails and emails, addressing patient inquiries or concerns.
- Enhanced office productivity by assisting in training new hires on software systems, office procedures, and best practices.
Education
Diploma - Required And Business
Dinuba High School
Dinuba, CA06.1975
Skills
- Dishwashing
- Sanitation practices
- Cooking
- Problem-solving
- Cleaning and sanitation
- Kitchen support
- Compliance
Languages
English
Professional Working
Timeline
Cafeteria Worker
Chawanakee Unified School District
11.2022 - 12.2023
Cafeteria Worker
Yosemite Unified School District, Yosemite High School
09.2017 - 10.2020
Medical Office Assistant
Valley Surgical Specialists
07.2005 - 06.2015
Diploma - Required And Business
Dinuba High School
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