Sandra Oliveira
Moncton,NB
Summary
Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Disciplined attendant consistently provides superior customer service. Skilled organizer of orderly environments with eye for fine details. Proficiently maintains area cleanliness while offering assistance to patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Kitchen Assistant Manager
Yakissobarao
10.2020 - 06.2023
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with other departments to coordinate meal service and special events, executing smooth operations.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Oversaw food preparation and monitored safety protocols.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Manager
Sonia Cabelos
12.2000 - 03.2020
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
Culinary Arts
New Brunswick Community College
Moncton, NBGraduate Certificate - Business Administration
Universidade Sao Marcos
Paulinia, São Paulo, Brazil06.2006
Additional Information
A friendly work environment is important to me, and I am concerned with making my work a way of contributing to society.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Skills
- Customer Service
- Disciplinary Action
- Food Preparation and Safety
- Order Delivery Practices
- Cost Control
- Staff Management
- Waste Reduction
- Station Preparation
- Multitasking and Organization
- Brand Loyalty
- Budget Management
- Teamwork and Collaboration
- Cook Foods
- Serve Customers
Timeline
Kitchen Assistant Manager
Yakissobarao
10.2020 - 06.2023
Manager
Sonia Cabelos
12.2000 - 03.2020
Culinary Arts
New Brunswick Community College
Graduate Certificate - Business Administration
Universidade Sao Marcos