SAP ERP
Sandra Ofori-Asiedu
Finance
QC
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Retail Assistant
Primark (Broughton)
Chester (UK), Cheshire
2022.05 - Current
- Provided friendly service and assistance to clients to promote customer loyalty, satisfaction and sales.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Assisted customers with prompt and polite support in person and via telephone.
Customer Service Associate
Staff 86
Chester (UK), Cheshire
2021.12 - 2022.04
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Developed and actualized customer service initiatives to decrease wait times.
- Responded to customer calls and emails to answer questions about products and services.
Education
Master of Science - International Finance
Chester University
Chester (UK) 2021.10 - 2022.10
Master of Science - International Business Management
Hochschule Fresenius
Köln (Germany) 2020.10 - 2022.10
Bachelor of Science - International Business (Accounting Option)
Central University Accra
Ghana 2014.09 - 2016.10
HND - Diploma in Accounting
University of Professional Studies
Accra, Ghana 2011.08 - 2013.07
Skills
Critical Thinking
Teamwork and Collaboration
Cultural Awareness
Excellent Communication
Multitasking Abilities
Software
Microsoft Office( Word, Excel)
reading and watching anime
In my free time, I like reading a novel and watching anime.
Timeline
Retail Assistant
Primark (Broughton)
2022.05 - Current
Customer Service Associate
Staff 86
2021.12 - 2022.04
Master of Science - International Finance
Chester University
2021.10 - 2022.10
Master of Science - International Business Management
Hochschule Fresenius
2020.10 - 2022.10
Bachelor of Science - International Business (Accounting Option)
Central University Accra
2014.09 - 2016.10
HND - Diploma in Accounting
University of Professional Studies
2011.08 - 2013.07