SAP ERP
Sandra Ofori-Asiedu
Finance
QC
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Retail Assistant
Primark (Broughton)
Chester (UK), Cheshire
05.2022 - Current
- Provided friendly service and assistance to clients to promote customer loyalty, satisfaction and sales.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Assisted customers with prompt and polite support in person and via telephone.
Customer Service Associate
Staff 86
Chester (UK), Cheshire
12.2021 - 04.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Developed and actualized customer service initiatives to decrease wait times.
- Responded to customer calls and emails to answer questions about products and services.
Education
Master of Science - International Finance
Chester University
Chester (UK) 10.2021 - 10.2022
Master of Science - International Business Management
Hochschule Fresenius
Köln (Germany) 10.2020 - 10.2022
Bachelor of Science - International Business (Accounting Option)
Central University Accra
Ghana 09.2014 - 10.2016
HND - Diploma in Accounting
University of Professional Studies
Accra, Ghana 08.2011 - 07.2013
Skills
Critical Thinking
Software
Microsoft Office( Word, Excel)
reading and watching anime
In my free time, I like reading a novel and watching anime.
Timeline
Retail Assistant
Primark (Broughton)
05.2022 - Current
Customer Service Associate
Staff 86
12.2021 - 04.2022
Master of Science - International Finance
Chester University
10.2021 - 10.2022
Master of Science - International Business Management
Hochschule Fresenius
10.2020 - 10.2022
Bachelor of Science - International Business (Accounting Option)
Central University Accra
09.2014 - 10.2016
HND - Diploma in Accounting
University of Professional Studies
08.2011 - 07.2013
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