SANDRA DEDE OFEI
Edmonton
Summary
Dynamic Patient Care Coordinator with a proven track record at City Orthodontics and Pediatric Dentistry, excelling in patient satisfaction and inventory management. Skilled in critical thinking and compassionate communication, I effectively enhance care experiences while maintaining confidentiality. Committed to continuous improvement and collaboration within multidisciplinary teams to achieve optimal patient outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
City Orthodontics and Pediatric 160 Dentistry
09.2024 - 08.2025
- Greeting patients and parents
- Seating patients and getting them set for the Dental assistants.
- cleaning/ disinfecting and setting up ops inbetween patients.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Cleaning and sterilizing all dental instruments required for the care of patients.
- Keeping track and updating inventory of supplies used in the dental office.
- Helping with charting and documentation of Dentist patient interactions.
Medical Officer
St John of God Hospital
01.2024 - 04.2024
- Monitored patient progress and adjusted treatments accordingly.
- Enhanced patient satisfaction with thorough assessments, diagnoses, and treatment plans.
- Participated in ongoing professional development opportunities to stay current with advances in medicine and enhance clinical skills.
- Assisted senior obstetricians during assessments, examinations and surgical interventions.
- Performed uncomplicated caesarean sections under the supervision of the Senior Obstetrician . Also helped monitor and intervene prolonged labour on the maternity ward, carefully documenting progress and all interventions done.
Resident Assistant
St Dominic Catholic Hospital
06.2023 - 12.2023
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Managed Hospital emergency department during assigned shifts.
- Worked under a General surgeon where i learnt basic surgical skills, including wound management, suturing and assisting in numerous surgical procedure which was carefully documented in the hospital electronic system.
- Attended and presented at weekly monday mortality and morbidity meetings which helped us to improve on patient management and upholding the standard of care.
Resident Physician
Eastern Regional Hospital, Koforidua
12.2022 - 05.2023
- Shadowed attending physicians during complex and innovative procedures to gain greater understanding of technique.
- Worked in the Neonatal intensive unit, children's ward and Children's OPD where I managed various illnesses and conditions specific to the pediatric population.
- There I worked under the supervision of Pediatric specialist and a team of Medical officers, partaking in daily ward rounds, review, management and careful documentation of all interventions.
Resident Physician
37 Military Hospital
11.2021 - 10.2022
- Evaluated the effectiveness of current treatments by participating actively in morbidity/mortality conferences, generating constructive feedback for improvement.
- Enhanced medical knowledge for residents by conducting regular educational seminars and workshops.
- Collaborated with multidisciplinary teams to ensure optimal patient outcomes and continuity of care.
- Diagnosed and treated patients suffering from chronic conditions.
- Participated in quality improvement initiatives, resulting in increased efficiency within the medical unit.
Education
M.D. - Medicine
Zaporizhzhia State Medical University
Ukraine06-2020
Skills
- Critical thinking skills
- trained in CPR,AED and standard first aid with certification from this year
- Appointment scheduling
- Highly organized with a positive attitude
- Computer literate, able to learn new software with ease
- worked effectively with Team members
- Able to maintain confidentiality, compassionate and great listening skills
- connected with and enjoy assisting individuals with a disability
- Excellent analytical and problem solving skills
- Great in artwork and portrait drawings which I do as a hobby
- Great with kids interactions and helping them feel comfortable in their environment
Languages
English
Full Professional
Russian
Limited Working
Certification
*Diploma of Medicine
*Permanent license of Registration with the Medical and Dental council of Ghana
Interests
I enjoy music, singing along and listening and also karaoke
I am a self taught artist who does paintings and graphite portraits On free days I draw to relax and recharge
Timeline
Patient Care Coordinator
City Orthodontics and Pediatric 160 Dentistry
09.2024 - 08.2025
Medical Officer
St John of God Hospital
01.2024 - 04.2024
Resident Assistant
St Dominic Catholic Hospital
06.2023 - 12.2023
Resident Physician
Eastern Regional Hospital, Koforidua
12.2022 - 05.2023
Resident Physician
37 Military Hospital
11.2021 - 10.2022
M.D. - Medicine
Zaporizhzhia State Medical University
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