Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SANDRA NICOLETTI

New Lowell, ON,Canada

Summary

Over 20 years of experience providing customer service equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.


I am currently a caretaker for my elderly parents and am seeking part-time employment.

Overview

38
38
years of professional experience

Work History

Housekeeping Aide

Simcoe Manor
03.2021 - Current
  • Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
  • Cleaning residence rooms, folding laundry as well as delivering it to them.
  • Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of manor assets such as furniture and fixtures.

Service Administrator

Holy Cross Catholic Cemetery
09.2017 - 03.2021
  • Managed a high volume of service requests, prioritizing tasks to meet deadlines consistently.
  • Enhanced customer satisfaction by promptly addressing service inquiries and providing accurate information.
  • Assisted with presenting the casket into the mass.
  • Answered customer calls and updated funeral information.
  • Assisted funeral directors with arranging rooms for the families.


Receptionist/Cashier

Mercedes-Benz Canada Inc
10.2006 - 08.2017
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Payroll Administration
  • Health and Safety representative

Owner/Cleaner

Efficiency Cleaning
09.1986 - 10.2006
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Education

High School Diploma -

CW Jeffery's
Toronto, Ontario
01.1982

Skills

  • Proficient in Microsoft Suite and Office including Word and Excel
  • Customer service
  • Data entry
  • Ability to type 50 WPM
  • Accounting and Management
  • Complete daily payroll
  • Scheduling appointments
  • Time management

Languages

English
Native or Bilingual
Italian
Native or Bilingual
French
Elementary

Timeline

Housekeeping Aide

Simcoe Manor
03.2021 - Current

Service Administrator

Holy Cross Catholic Cemetery
09.2017 - 03.2021

Receptionist/Cashier

Mercedes-Benz Canada Inc
10.2006 - 08.2017

Owner/Cleaner

Efficiency Cleaning
09.1986 - 10.2006

High School Diploma -

CW Jeffery's

Similar Profiles

CREATE PROFILE
SANDRA NICOLETTI