Sandra Mina

• Lead clinical education and onboarding for nurses, hospital staff, and new sales hires through targeted in-services, go-live rollouts, and hands-on product training to drive safe, confident product use and adoption.
• Act as the clinical-commercial bridge, supporting field reps from prospecting to deal closure with clinical guidance, while collaborating with supply chain, customer care, regulatory, and sales leadership to remove barriers, resolve backorders, and align strategies.
• Own the execution of new product launches, from clinical readiness to portal setup; ensuring products are registered, activated, and compliant by working closely with regulatory teams and reporting product concerns as needed for continuous improvement.
• Drive market expansion and visibility by representing the company at national tradeshows, leading data-driven quarterly business reviews (QBRs), and aligning with R&D to influence product development based on real-time customer feedback and clinical needs.

• Develop and deliver clinical education for internal and external audiences via live, virtual, and on-demand platforms to support product adoption and knowledge retention.
• Act as a clinical liaison to the sales team, resolving product concerns, addressing escalations, and collaborating with regulatory and quality teams.
• Represent the company at national conferences and tradeshows with vendor partner AVANOS, translating frontline insights into actionable opportunities and training content.

Provided specialized care to infants from 30+ weeks gestation (≥1200g) to >34 weeks (≥1800g) in a high-acuity neonatal environment.

• Delivered comprehensive neonatal care, including nasogastric intubation, respiratory support, gavage feeding, phototherapy, IV therapy/medications, venipuncture, and capillary sampling.
• Supported families with breastfeeding education and newborn care teaching to strengthen parental confidence and discharge readiness.
• Served as Charge Nurse, overseeing unit flow, delegating assignments, coordinating admissions/transfers, and supporting interprofessional collaboration.
• Functioned as a Code Pink Nurse, leading or assisting in neonatal resuscitation, emergency response, and stabilization during high-risk deliveries, or in-unit emergencies.
• Acted as an EPIC superuser, providing at-the-elbow support and guidance for internal staff during EMR transitions and clinical documentation training.

• Exercised clinical judgment and followed established protocols to determine appropriate care dispositions, ensuring timely, safe, and accurate nursing decisions.
• Utilized decision-support software and virtual platforms (phone, computer) to assess patient needs, provide recommendations, and deliver high-quality telehealth nursing support.

• Planned, developed, and delivered the PSW curriculum in alignment with Ministry and industry standards, incorporating theory, simulation-based learning, and practical demonstrations.
• Led classroom instruction and supervised hands-on lab training, ensuring student engagement and readiness for clinical practice.
• Maintained accurate documentation of student attendance, academic performance, and progression toward program completion.
• Promoted the program through community outreach initiatives and public engagement to increase awareness and enrollment.