Sandra Milan
Foothills,Alberta
Summary
I am a dedicated, self-motivated professional with proven experience thriving in high-pressure, fast-paced environments while maintaining a high level of professionalism. Adaptable and dependable, I excel both independently and as part of a team. Recognized for delivering exceptional customer service and building strong, respectful relationships, I bring a calm, solution-focused approach to every challenge. I am seeking a position with 9-1-1 Emergency Communications Officer with The City Of Calgary, where I can apply my resilience, and commitment to support public safety to the well-being of the community, while contributing to the continued success and vision of the organization.
Overview
41
41
years of professional experience
Work History
Educational Assistant
Ecole Okotoks Junior High School
12.2022 - Current
- Support students with special needs (ages 11-14) in academic, social and personal development
- Teach and reinforce proper hygiene, behaviour and etiquette in a respectful and safe setting
- Assist with learning activities tailored to individual education plans
- Provide personal care support (meals, bathroom needs) in a professional and empathetic manner
Produce/Cut Fruit Clerk
Safeway
10.2022 - Current
- Prepare and package fresh fruit/vegetables daily
- Stock, rotate and maintain produce displays to ensure freshness and visual appeal
- Deliver friendly, efficient, and knowledgable customer service
- Comply with all food safety, sanitation and health regulations
Owner/Operator, Hair Stylist
Self-Employed
09.1984 - Current
- Built and maintained a loyal clientele through strong interpersonal and customer service skills
- Provided professional consultations to achieve desired results
- Educated client of proper hair care and product use
- Managed scheduling, inventory and business operations independently
- Maintained a clean, safe and welcoming environment in compliance with health standards
Contracted Foster Caregiver
Okanagan
09.2012 - 04.2022
- Worked in collaboration with social workers and support teams to ensure the safety, security and emotional well being of children in care
- Managed day-to-day routines including appointments, school attendance, counselling and supervised visits
- Provided trauma-informed care tailored to each child’s individual needs
- Maintained detailed daily and monthly reports on behaviour, progress and activities
Education
Certificate -
WHIMIS Training
Okotoks, Alberta01-2025
Certificate -
First Aid Training
Okotoks, Alberta01-2025
Certificate - Word/Excel
Office Administration Assistant
Kelowna, British Columbia01-2007
ECE Program - undefined
Okanagan College
Kelowna, British Columbia06.2000
School of Hair Dressing - undefined
Okanagan
Vancouver, British Columbia01.1984
High School Diploma -
Quigley High School
Kelowna, British Columbia06.1983
Skills
- Strong interpersonal and communication skills
- Customer service focused with a calm, solution oriented approach
- Excellent time management and multi-tasking abilities
- Performs well under pressure, in fast paced environments
- Reliable, responsible and highly adaptable
- Friendly, professional and approachable demeanour
Timeline
Educational Assistant
Ecole Okotoks Junior High School
12.2022 - Current
Produce/Cut Fruit Clerk
Safeway
10.2022 - Current
Contracted Foster Caregiver
Okanagan
09.2012 - 04.2022
Owner/Operator, Hair Stylist
Self-Employed
09.1984 - Current
ECE Program - undefined
Okanagan College
School of Hair Dressing - undefined
Okanagan
Certificate -
WHIMIS Training
Certificate -
First Aid Training
Certificate - Word/Excel
Office Administration Assistant
High School Diploma -
Quigley High School