Sandra Martens
Brentwood Bay,BC
Summary
. Reliable and upbeat mature woman Knowledgeable about product merchandising,. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Deli Manager
Fairway Supermarket
10.2019 - 10.2024
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Observed quality assurance standards to optimize freshness of deli products.
- Streamlined deli operations through effective scheduling, inventory management, and staff training.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Set schedules for [Number] staff by planning and designating shifts and hours.
Home Care Provider
Karin Brault
05.2015 - 08.2019
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted disabled clients to support independence and well-being.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Residential Care Worker
Envision Community Living
03.2002 - 02.2014
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted residents with basic activities of daily living.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Education
High School Diploma -
Forest Lawn High School
Calgary, AB1987
Skills
- Customer Service
- Task Delegation
- Employee Supervision
- Inventory Management
- Time Management
- Problem-Solving
- Multitasking
- Reliability
- Excellent Communication
Languages
English
Full Professional
Timeline
Deli Manager
Fairway Supermarket
10.2019 - 10.2024
Home Care Provider
Karin Brault
05.2015 - 08.2019
Residential Care Worker
Envision Community Living
03.2002 - 02.2014
High School Diploma -
Forest Lawn High School
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