Sandra Hernandez
Colton
Summary
Seeking a challenging position with opportunities for growth in an organization where I can contribute my knowledge, strong work ethic, dependability and positive attitude and contribute to the success of the organization.
Overview
19
19
years of professional experience
Work History
Parts Coordinator
Cemex USA
Ontario, CA
- Manage maintenance and parts operations for Ready-Mix fleet equipment including mixers, service trucks, loaders, sweepers and forklifts
- Obtain quotes and produce parts for repairs and inventory to minimize equipment downtime.
- Schedule preventive maintenance and repairs for vehicles and heavy equipment.
- Track and enter mechanic labor hours into SAP for accurate reporting and payroll.
- Monitor equipment miles/hours and generate monthly reports to ensure timely PM services.
- Coordinate and oversee PM Services including all oil changes across multiple counties.
- Process vendor invoices, ensure timely payments, and resolve t-due accounts.
- Manage monthly billing for tires, sweepers rental/services and mixer accounts.
- Maintain fleet tracking system including drive cam and GPS technologies.
Customer Service
Cemex USA
Ontario, CA
07.2019 - 05.2022
- Customer Service, Office Machines, Date Entry, Filing, Email and Mail, Appointment scheduling and tracking, High volume phone calls, Messages, Computer skills, Numeracy, Organization, Attention to detail, Time management, Enter all Internet Order's from Cemex Go to Command System for customers
Office Supervisor-Office Administrator-Quality Assurance Dept./Route Handler
Video Voice Data Communications
Garden Grove/Ontario, CA
01.2003 - 01.2018
- Administrative/Clerical Tasks
- Customer Service, Office machines, Date Entry, Filing, Send/Rec Fax, Email and Mail, Appointment scheduling and tracking, High volume phone calls, Messages, Computer skills, Numeracy, Organization, Attention to detail, Record keeping, Scheduling, Time management
- Payroll Management
- Residential Routing Supervision
- Schedule Management for all Construction Crews
- Dispatch
- Maintain communication with 50+ technicians, each of their work orders and all customers pertaining to each work order
- Timely and Professional Customer Service
- Electronically program cable orders according to client specifications
- Real-Time status updates on all orders
- Translator between Field Technicians/Customers/Office
- Frequent Collaboration with various Supervisors and Managers
Commercial/Install Coordinator
Campbell & Company
Pasco, WA
01.2010 - 01.2012
- Clerical Duties: Data Entry, Filing, Office machines, Send/Rec Fax, Email and Mail, Appointment scheduling and tracking, Computer skills, Organization, Attention to detail, Time management
- Assisted customers via telephone with appointment scheduling, questions, inquiries
- Organized first-time construction jobs
Education
High School Diploma -
Paramount High School
Paramount, CA06-1998
Skills
- Bilingual Spanish read/write/speak Spanish fluently
- Computer Savvy Type 45 WPM Microsoft Office 10 Key Excel Outlook Power Point
- Knowledgeable In Fast Paced Office Environment High Volume Phone Calls High Volume Radio Calls High Volume Dispatch High Volume Customer Service Calls
Profile
- Flexibility and Versatility: Thrive in fast-paced, high-pressure environments; strong multitasking, attention to detail, initiative, and problem-solving skills; effective communicator with strong prioritization abilities.
- Efficiency, Reliability & Leadership: Highly dependable, quick learner able to master multiple job duties and excel in each role. Capable of running an office professionally and efficiently while leading teams to complete all required tasks.
Timeline
Customer Service
Cemex USA
07.2019 - 05.2022
Commercial/Install Coordinator
Campbell & Company
01.2010 - 01.2012
Office Supervisor-Office Administrator-Quality Assurance Dept./Route Handler
Video Voice Data Communications
01.2003 - 01.2018
Parts Coordinator
Cemex USA
High School Diploma -
Paramount High School