Sandra Leroux
Toronto
Summary
Skilled in clerical support and verbal communication, I enhanced customer satisfaction at Military Antiques Toronto by providing personalized assistance. My ability to maintain confidentiality and attention to detail led to innovative process improvements at GN Hearing Care Canada, achieving cost savings and fostering a supportive, efficient work environment.
Overview
27
27
years of professional experience
Work History
Administrative Clerk
Military Antiques Toronto
11.2020 - Current
- Increased customer satisfaction by providing personalized assistance and book recommendations.
- Enhanced customer experience by maintaining a clean, organized, and visually appealing store environment.
- Supported team members with effective communication and collaboration in daily tasks.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
Operations Support Specialist
GN Hearing Care Canada
11.1999 - 01.2025
- Provided guidance and mentorship to junior staff members, fostering a supportive work environment conducive to professional growth.
- Maintained a safe and clean working environment by adhering to company policies and industry regulations, resulting in fewer accidents and a more pleasant workspace.
- Identified areas for improvement in current processes, proposing innovative solutions that led to cost savings and increased efficiency.
- Served as a liaison between various departments within the organization, facilitating open communication channels for seamless collaboration on shared initiatives.
Cashier
Metro Grocery Store
08.2017 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Bookstore Clerk
George Brown College
09.1997 - 11.1999
- Enhanced customer experience by maintaining a clean, organized, and visually appealing store environment.
- Supported team members with effective communication and collaboration in daily tasks.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Helped customers locate specific materials within the store quickly, ensuring their needs were met efficiently.
Education
No Degree - Office Administration Medical
George Brown College
Toronto, ONHigh School Diploma -
Collingwood Collegiate Insitute
Collingwood07-1995
Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
Languages
English
Full Professional
Timeline
Administrative Clerk
Military Antiques Toronto
11.2020 - Current
Cashier
Metro Grocery Store
08.2017 - 06.2019
Operations Support Specialist
GN Hearing Care Canada
11.1999 - 01.2025
Bookstore Clerk
George Brown College
09.1997 - 11.1999
No Degree - Office Administration Medical
George Brown College
High School Diploma -
Collingwood Collegiate Insitute
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