Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Sandra Lawrason

Toronto,Canada

Summary

Dynamic professional specializing in travel coordination and fostering long-term client relationships. Leverages strategic insights and logistics expertise for projects and events enhance client experiences and drive satisfaction. Proven track record in managing multiple priorities while maintaining an unwavering commitment to quality.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Travel Consultant (Independent Contractor)

Uniglobe Travel Enterprises Ltd.- The Premiere Travel Group
11.2018 - Current
  • Created detailed itineraries incorporating flight bookings, car rentals, and hotel reservations.
  • Tailored travel plans to meet specific client needs and preferences.
  • Researched destinations to deliver personalized recommendations for clients.
  • Collaborated with airlines, hotels, and vendors to secure optimal trip rates.
  • Informed clients about travel insurance options to ensure trip security.
  • Developed long-term client relationships through personalized service and expert advice.

Corporate Travel Consultant

FCM - The Flight Centre
07.2022 - 03.2023
  • Coordinated corporate travel arrangements for clients using Sabre booking system and tools.
  • Cultivated vendor relationships to enhance service offerings and streamline bookings.
  • Guided clients in travel policy compliance while recommending cost-saving strategies.
  • Delivered timely updates on industry trends to inform corporate travel management practices.

Regional Insurance Agent & Travel Associate

CAA South Central Ontario
02.2020 - 10.2021
  • Surpassed sales targets by averaging 43 insurance policies monthly through effective client engagement.
  • Managed travel plans with global suppliers to ensure seamless client experiences.
  • Re-trained by CAA during epidemic to sell property and auto insurance
  • Explained complex insurance terms in simple language for improved comprehension.
  • Assisted clients in understanding policy terms and benefits to facilitate informed decisions.
  • Educated customers on importance of maintaining adequate insurance coverage.

Group Tour Coordinator & Tour Leader

QS Travel and Tours
02.2019 - 02.2020
  • Coordinated and led international group tours for 25 to 30 travelers across Europe and the Middle East.
  • Delivered pre-trip orientations to manage preparation ensuring seamless travel experiences for participants.
  • Created detailed itineraries that optimized group travel and enhanced overall enjoyment.
  • Communicated with passengers throughout journeys to provide updates on flight times and itinerary changes.
  • Facilitated group meetings to gather feedback, driving continuous improvement of tour offerings based on traveler insights.

Corporate Travel Consultant

DB Schenker Inc.
11.2016 - 06.2018
  • Managed complex domestic and international travel arrangements for executives.
  • Researched and presented tailored travel options to meet specific business objectives.
  • Ensured compliance with international travel regulations to facilitate seamless travel experiences.
  • Cultivated relationships with key suppliers to secure competitive rates for corporate travelers.

Executive Assistant & Event Planner

Government of Ontario (Multiple Ministries & WSIB)
01.2003 - 09.2016
  • Key Contributions: Planned and executed
  • Orchestrated conference and events plans for Ontario gatherings with 300 to 5000+ attendees, including on-site management and assessment
  • Managed comprehensive event logistics encompassing venue selection, room setup, catering, A/V vendor coordination, and speaker arrangements.
  • Oversaw budget management, timeline adherence, and stakeholder coordination to ensure seamless event execution
  • Assisted senior executives with administrative tasks, reporting, and communication to enhance operational efficiency
  • Managed scheduling and coordination for multiple government ministries.
  • Facilitated communication between departmental staff and external stakeholders.
  • Organized meetings, preparing agendas and taking detailed minutes for records.
  • Maintained comprehensive filing systems to ensure document accessibility.
  • Assisted in budget preparation and tracking for various projects.
  • Prepared reports and presentations for senior management review.
  • Coordinated travel arrangements and itineraries for ministry officials.

Led conference planning across Ontario, including on-site execution and evaluation

Education

Diploma - Travel and Tourism

Travel Training Career Centre

Diploma - Marketing & Business

International Academy of Design & Technology

Course - Events Management

Humber College

Additional studies - Computer Information Systems

Toronto Metropolitan University (formerly Ryerson)

Additional studies - Health Care Aide

Centennial College

Skills

  • Travel itinerary planning
  • Travel sales and technology
  • Client relationship management
  • Vendor relations and partnerships
  • Social media and website management
  • CRM systems expertise
  • Microsoft Office proficiency
  • Execution and organizational skills
  • Creative thinking and communication
  • Event Planning

Certification

  • TICO Certified Travel Counsellor
  • Emergency First Aid & CPR Certification, 01/01/23
  • TEFL Certificate (Teaching English as a Foreign Language)
  • OTL (Other Than Life) Insurance License

Timeline

Corporate Travel Consultant

FCM - The Flight Centre
07.2022 - 03.2023

Regional Insurance Agent & Travel Associate

CAA South Central Ontario
02.2020 - 10.2021

Group Tour Coordinator & Tour Leader

QS Travel and Tours
02.2019 - 02.2020

Travel Consultant (Independent Contractor)

Uniglobe Travel Enterprises Ltd.- The Premiere Travel Group
11.2018 - Current

Corporate Travel Consultant

DB Schenker Inc.
11.2016 - 06.2018

Executive Assistant & Event Planner

Government of Ontario (Multiple Ministries & WSIB)
01.2003 - 09.2016

Diploma - Travel and Tourism

Travel Training Career Centre

Diploma - Marketing & Business

International Academy of Design & Technology

Course - Events Management

Humber College

Additional studies - Computer Information Systems

Toronto Metropolitan University (formerly Ryerson)

Additional studies - Health Care Aide

Centennial College
Sandra Lawrason