Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Sandra Laakso

UCA
Mississauga,ON

Summary

Hardworking and passionate with strong organizational skills eager to secure UCA position advertised. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized, dependable, experienced staff who has past successes at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

31
31
years of professional experience

Work History

Unit Coordinating Assistant

Credit Valley Hospital
Mississauga, Ontario
02.2003 - Current
  • Demonstrated respect, friendliness and willingness to assist wherever needed
  • Worked with families, coworkers and multi disciplinary team to organize details and operations well in advance to complete job on time
  • See, point out and correct flaws in advance
  • Worked to maintain outstanding attendance record over past 20 years, consistently arriving to work ready to start immediately.
  • Self monitoring to determine daily job assigned was done correctly and in order

Administrative Assistant

Royal and Sun Alliance
Mississauga, Ontario
09.2001 - 08.2003
  • Organized monthly time reporting systems for 90 employees
  • Processed new business applications and updated commercial auto renewal policies
  • Collected monthly stats, calculated and prepared for submission to supervisor
  • Booked airfare, hotel and ground transportation to coordinate office travel.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
  • Set up conference rooms, technology and materials to facilitate meetings.
  • Offered technical support and troubleshot issues to enhance office productivity.

Senior Medical Secretary I

Hospital for Sick Children
Toronto, Ontario
05.1996 - 03.2001
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Completed paperwork, recognizing discrepancies and promptly addressing resolution.
  • Conducted assigned research, complied data, calculated and analyzed stats for preparation and maintenance of daily, monthly and quarterly reports and spreadsheets
  • Sourced, collected and organized confidential documentation, ensuring timely delivery of goods: blood/human specimens, DNA samples on dry ice and safe delivery of lab mice on monthly basis
  • Assisted in creation of PowerPoint presentations and support materials for lectures, seminars and medical/pharmaceutical grant approvals

Medical Transcription

Own Business - The Doctors Choice
Mississauga, Ontario
06.1987 - 05.1992
  • Highly motivated to compete in medical office assistance market
  • Processor of correspondence by dicta-transcription computer skills on both Micro and Mini tapes, dictated by six family physicians on their daily patients.
  • Each tape contained daily schedule of each doctors dictation. Would pick up tapes early morning from medical office and return next morning, completed on 1.5' x 7" sticky labels which could easy be removed and placed on patients chart.
  • Designed, printed and alphabetized mail merge system of 3,000 patients in 48 hours and mail out on yearly basis
  • Reviewed patient charts for accuracy, correcting grammar and syntax errors before submission to clinic.

Education

Business Administration/Human Resources Managemen

Sheridan College Institute of Technology And Advanced Learning
Brampton, ON

Call Center For Individuals in Crisis

Huntley Street Supportive Crisis Counseling
Burlington, Ontario

Study of Influential Speaking To Audiences

Dale Carnegie Assertiveness Training
Mississauga, Ontario

Certificate in Medical Secretarial Management

Herzing Institute
Toronto, ON

Skills

Coordinating unit assignments

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Interests

Organized LOTTO MAX for 56 ICU staff for over one year

Arranged bus tours for staff to attend Black Friday Shopping/and weekend away on Trou

Currently negiotiating with Via Rail and Human Reources for staff discounts on Rocky Mountaineer

Timeline

Unit Coordinating Assistant

Credit Valley Hospital
02.2003 - Current

Administrative Assistant

Royal and Sun Alliance
09.2001 - 08.2003

Senior Medical Secretary I

Hospital for Sick Children
05.1996 - 03.2001

Medical Transcription

Own Business - The Doctors Choice
06.1987 - 05.1992

Business Administration/Human Resources Managemen

Sheridan College Institute of Technology And Advanced Learning

Call Center For Individuals in Crisis

Huntley Street Supportive Crisis Counseling

Study of Influential Speaking To Audiences

Dale Carnegie Assertiveness Training

Certificate in Medical Secretarial Management

Herzing Institute

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Sandra LaaksoUCA