Sandra Hind
London,ON
Summary
Aspiring hairdressing apprentice eager to acquire hands-on experience, master various hair techniques, and contribute to a thriving salon culture.
Overview
9
9
years of professional experience
Work History
Residential Painter
Dave Davies Construction LTD.
01.2019 - Current
- Enhanced residential property appeal by skillfully applying various painting techniques and finishes.
- Executed detailed custom designs for clients seeking unique visual elements in their living spaces.
- Improved customer satisfaction with meticulous attention to detail in all painting tasks.
- Exceeded client expectations with punctual project completions backed up by exceptional workmanship quality.
- Achieved smooth finishes on surfaces with careful sanding, patching, and caulking before painting commenced.
Easy Line Telephone Representative
TD Canada Trust
01.2017 - 01.2019
- Developed rapport with clients by demonstrating genuine interest in their needs and providing personalized assistance accordingly.
- Mastered product knowledge to provide expert advice and tailored recommendations to customers'' needs.
- Identified potential upselling opportunities proactively by evaluating customers' accounts and aligning additional products/services offerings with their requirements.
- Handled escalated calls professionally, resolving complex issues while maintaining composure under pressure.
- Maintained detailed records of customer interactions, tracking trends, and identifying areas for improvement.
Patio Server
Barney's Patio
04.2016 - 10.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales significantly by upselling higher-end products to customers.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Patio Server
GT's Beach Bar & Grill
04.2015 - 10.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Education
Diploma - Hair Stylist
Fanshawe College of Applied Arts And Technology
London, ON01.2023
Certificate - Hair Extensions Master Course
Global Best Beauty (GBB)
Toronto ON08.2022
Certificate - Hair Extensions Master Course
Bellami Professional
St. Catharines04.2022
High School Diploma -
West Elgin Secondary School
West Lorne, ON06.2012
Skills
- Communication
- Conflict Resolution
- Problem Solving
- Attention to Detail
- Growth Mindset
- Time Management
- Self-Motivated
Timeline
Residential Painter
Dave Davies Construction LTD.
01.2019 - Current
Easy Line Telephone Representative
TD Canada Trust
01.2017 - 01.2019
Patio Server
Barney's Patio
04.2016 - 10.2016
Patio Server
GT's Beach Bar & Grill
04.2015 - 10.2015
Diploma - Hair Stylist
Fanshawe College of Applied Arts And Technology
Certificate - Hair Extensions Master Course
Global Best Beauty (GBB)
Certificate - Hair Extensions Master Course
Bellami Professional
High School Diploma -
West Elgin Secondary School
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