Sandra L. Noel
Property Manager
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Property Manager
Dark Horse Property Management
Edmonton, Alberta
11.2022 - Current
- Conducted property showings to potential tenants to highlight features and answered questions regarding the community.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Worked flexible hours across night, weekend and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Payments Team
Hybrid CSR Intact Insurance Calgary
Edmonton, Alberta
11.2016 - Current
- Review and issue payments for invoices
- Process salvage vehicles
- Revert, reissue and corrections of payments
- Post salvage and subrogation recoveries
- Assist with answer incoming calls when needed
- Train new staff and student helpers
- Identified issues, analyzed information and provided solutions to problems
Property and Auto Claims Adjuster
Intact Insurance
Calgary, Alberta
07.2014 - 11.2016
- Set up of new claims, took statements, determine coverages, liability and deductible review
- Arrange and/or recommend contractors, vendors, repair facilities and rentals based on their needs
- Receive contents lists, value them, review them with customer and issue payments
- Receive replacement receipts and issue reimbursements based on recalculations of remaining items on contents list
- Had an average of 150 claims assigned at a time
Total Loss Adjuster
Intact Insurance
Calgary, Alberta
09.2010 - 07.2014
- Set up of total loss claims
- Contacted clients and reviewed total loss process
- Reviewed coverages and deductible
- Calculated settlements and issue payments
- Sent and received legal documentation
- Arrange towing and/or disposal of vehicles
- Negotiated claim settlement, salvage fees and deductions
- Reviewed and issued towing and storage payments
- Approved payment of claims within certain monetary limit
- Was assigned up to 250 claims at any time
Intake / New Claims
Intact Insurance
Calgary, Alberta
02.2009 - 07.2014
- Set up of new claims received from brokerages
- Assignment of adjusters to claim
- Dispatched after hours emergency claims
- Assisted with administrative needs including reimbursements for towing, photocopying and processing of incoming documentation
Reception/Client Services
Asset West Property Management
Canmore, AB
04.2008 - 10.2008
- Initial client contact
- Book showing dates for clients
- Handled rental and deposit payments
- Worked with multiline switchboard
- Process credit checks and confirm references
- Assisted in administrative needs such as photocopying, faxing, and filing
Education
Residential Real Estate -
RECA
Edmonton, Alberta 04.2023 - 07.2023
Property Management -
RECA
Edmonton, AB 03.2021 - 07.2022
Land Administration Certificate -
Olds College
Calgary, AB 09.2006 - 08.2007
Office Administration Certificate -
Bow Valley College
Calgary, AB 09.2005 - 08.2006
Skills
Responsible
Payment TransactionsBilling ProceduresTeamwork and contribution
Excellent team player
Customer service-focused
Team building and leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Residential Real Estate -
RECA
04.2023 - 07.2023
Property Manager
Dark Horse Property Management
11.2022 - Current
Property Management -
RECA
03.2021 - 07.2022
Payments Team
Hybrid CSR Intact Insurance Calgary
11.2016 - Current
Property and Auto Claims Adjuster
Intact Insurance
07.2014 - 11.2016
Total Loss Adjuster
Intact Insurance
09.2010 - 07.2014
Intake / New Claims
Intact Insurance
02.2009 - 07.2014
Reception/Client Services
Asset West Property Management
04.2008 - 10.2008
Land Administration Certificate -
Olds College
09.2006 - 08.2007
Office Administration Certificate -
Bow Valley College
09.2005 - 08.2006