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Customer Service Representative
Adonis
08.2022 - 10.2022
- Daily orders setup
- Provided training to newly hired co-workers
- Reviewed items' expiry date and disposed expired items
- Restocking items timely
- Rearranged store/shelves before closing
- Special orders placement
- First point of contact for customers' inquiries
- Pricing and labeling
- Followed health and safety measures.
Bachelor of Commerce with major Business Administration -
Helwan University
01.2023
- Good Knowledge of MS Office and C# System
- Good command of English
- Fast learner with attention to details
- Work independently with strong interpersonal and communication skills
- Effectively analyze and solve problems to meet customer needs and build positive long-term relations
- Experienced in developing a good relationship with customers
- Strong leadership aptitude, take initiative with a commitment to improve Customers' satisfaction
- Successfully handled customers inquiries solely during peak hours
- Initiated faster methods to assist customers
- Provided training to newly hired co-workers
Training And Professional Development
- Marketing & HR Management - Cairo University - Egypt
- Standard First Aid &CPR level c
- Childcare service - Volunteer, St. Mina Church, Mississauga, ON, 2022
- Support service for children with special needs - Volunteer, St. Mary Church, Fayoum, Egypt, 2018, 2022
Customer Service Representative
Adonis
08.2022 - 10.2022
Bachelor of Commerce with major Business Administration -
Helwan University
