Sandra Hazkayal
Milton,ON
Overview
2
2
years of professional experience
Work History
Childcare Assistant Teacher
Hopedale Junior Senior High School
11.2023 - Current
- Utilized assessment tools to track student progress and identify areas requiring additional support, leading to targeted interventions for improved outcomes.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Modeled positive behavior and communication skills for students.
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- I work in the nursery, assisting the children’s school, and I help with clients’ contacts about new children, inform the director of all the resources they need, and maintain the filing cabinet, and if there is a problem with the timetable, I help solve it.
Customer Service Representative
Adonis
08.2022 - 10.2022
- Daily orders setup
- Provided training to newly hired co-workers
- Reviewed items' expiry date and disposed expired items
- Restocking items timely
- Rearranged store/shelves before closing
- Special orders placement
- First point of contact for customers' inquiries
- Pricing and labeling
- Followed health and safety measures.
Education
Bachelor of Commerce with major Business Administration -
Helwan University
01.2023
Skills
- Good Knowledge of MS Office and C# System
- Good command of English
- Fast learner with attention to details
- Work independently with strong interpersonal and communication skills
- Effectively analyze and solve problems to meet customer needs and build positive long-term relations
- Experienced in developing a good relationship with customers
Languages
English
Elementary
Accomplishments
- Successfully handled customers inquiries solely during peak hours
- Initiated faster methods to assist customers
- Provided training to newly hired co-workers
Training And Professional Development
- Marketing & HR Management - Cairo University - Egypt
- Standard First Aid &CPR level c
Volunteer Experience
- Childcare service - Volunteer, St. Mina Church, Mississauga, ON, 2022
- Support service for children with special needs - Volunteer, St. Mary Church, Fayoum, Egypt, 2018, 2022
Additional Information
I did volunteer work at the church in data entry and excel sheet and invoicing order
Timeline
Childcare Assistant Teacher
Hopedale Junior Senior High School
11.2023 - Current
Customer Service Representative
Adonis
08.2022 - 10.2022
Bachelor of Commerce with major Business Administration -
Helwan University
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