Summary

Overview

Work History

Education

Skills

Timeline

Sandra Harden

Wiseton,SK

Summary

Demonstrated exceptional multitasking and problem-solving abilities while delivering outstanding customer service and utilizing office software and Sage proficiency.

Overview

years of professional experience

Work History

kitchen Design / Floor Personal

Rona

Fort St John, BC

07.2024 - 05.2025

Facilitated client communication to identify specific needs and preferences.
Assisted in creating 3D kitchen designs based on client specifications. Submitted designs for client review and feedback. Obtained client approval for final kitchen layout.
Facilitated sales order processing and purchase order creation. Assisted in receiving payments from clients. Coordinated orders with approved vendors.
Assisted customers by identifying their needs and providing appropriate solutions. Engaged with clients to understand their requirements and offer support. Facilitated customer interactions to ensure satisfaction and address inquiries.

ADMINISTRATIVE ASSISTANT

Vantage point charter accountants

Cranbrook, BC

11.2022 - 01.2024

Streamlined organization and management of comprehensive file systems and documentation processes.
Organized and uploaded annual books into client profiles for streamlined access.
Facilitated submission of tax information to government for assessment.
Facilitated management of incoming calls and directed to appropriate personnel. Addressed client inquiries and requests in a timely manner. Supported communication between clients and staff.
Oversaw client communications and guaranteed precise upload of year-end financial records.
Executed payment processing and organized year-end financial documentation.

PAYROLL ADMIN.

TRIPLE J PIPELINES

Dawson Creek, BC

10.2015 - 07.2020

Streamlined daily time entry processes for over 250 employees.
Entered new employee data and processed hire packages efficiently. Supported onboarding procedures to facilitate smooth transitions for new hires. Assisted in maintaining accurate employee records for compliance purposes.
Streamlined scheduling processes to ensure compliance with 40-hour work week requirements.
Processed payroll and maintained accurate journals for financial records. Support team in managing payroll inquiries and resolving discrepancies. Assisted in ensuring timely payroll distribution for employees.
Executed payroll processing and ensured timely submission to banking institutions.
Addressed employee inquiries to enhance workplace communication.
Drafted reference letters to endorse employee qualifications and achievements.
Streamlined processing of ROE documents to enhance operational efficiency.
Executed processing of T4 forms within Sage program to ensure accurate tax reporting.
Conducted quarterly and annual checks of WCB to maintain compliance and accuracy. Supported balancing efforts to ensure financial integrity. Assisted in identifying discrepancies and implementing corrective actions.
Facilitated employee correspondence to enhance internal communication.
Facilitated employee benefit administration and coordination processes.

BUSINESS AGENT

RBC

Dawson Creek, BC

11.2011 - 07.2020

Assisted in opening and closing bank operations. Supported daily transactions and customer service activities. Maintained accurate records of banking activities.
Executed daily cash balancing procedures to ensure accuracy and integrity of financial records.
Executed cash ordering processes to ensure optimal inventory levels.
Assisted in loading and balancing ATM transactions to maintain operational efficiency. Supported team members in troubleshooting issues related to ATM performance. Contributed to daily monitoring of ATM systems to ensure optimal functionality.
Executed processing of ATM cash deposits within financial system.
Collected and verified night deposits to ensure accurate financial reporting.
Processed night deposits into financial system with accuracy and efficiency.
Managed loading and counting of cash machines to ensure operational efficiency.
Facilitated client transactions, including deposits and withdrawals, while addressing inquiries.
Scheduled appointments for client advisors to enhance client engagement.

Education

GRADE 12 - undefined

Queen Elizabeth Secondary School

Surrey, BC

Skills

Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams

Oversaw inventory management processes to ensure optimal

Demonstrated proficiency in managing multiple tasks simultaneously

Demonstrated meticulous attention to detail in all tasks and projects

Demonstrated proficiency in delivering exceptional customer service experiences

Demonstrated exceptional organizational skills

Demonstrated expertise in Sage software to enhance financial reporting accuracy

Leveraged QuickBooks expertise to streamline financial reporting and bookkeeping processes

Demonstrated proficiency in utilizing office software to enhance productivity

Demonstrated exceptional telephone etiquette to enhance client interactions

Demonstrated rapid acquisition of new skills and knowledge in diverse environments