SANDRA HALLIDAY
Windsor,ON
Summary
Financial services professional prepared for this role with strong customer service and cash-handling skills. Known for reliability, adaptability, and teamwork. Possesses effective communication and problem-solving abilities that ensure smooth operations and customer satisfaction.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Family Operations Manager
Career Break - Family Care
06.2011 - Current
- Directed day-to-day operations of a household, balancing budgeting, scheduling, and logistics for 5 family members.
- Coordinated education, extracurriculars, healthcare, and family activities to ensure well-being and growth.
- Knowledge and experience of working with children with Autism and Down syndrome.
- Developed strong multitasking, time management, and conflict resolution skills in a fast-paced environment.
- Managed financial planning, purchasing, and resource allocation to maintain efficiency and cost savings.
- Fostered a supportive, structured environment focused on learning, development, and collaboration.
Preschool Teacher
Alexander Daycare
06.2012 - 01.2014
- Planned and implemented an age-appropriate curriculum to support children's cognitive, emotional, and social development.
- Supervised daily activities, ensuring a safe, nurturing, and engaging learning environment.
- Facilitated hands-on learning experiences in literacy, numeracy, art, and play-based exploration.
- Observed and documented developmental milestones, communicating progress with parents, and caregivers.
Accountant Assistant
James C Quinn, CGA
06.2010 - 01.2012
- Financial Record Keeping: Accounting assistants maintain accurate and up-to-date financial records by recording transactions such as sales, purchases, and expenses in the accounting system.
- Accounts Payable and Receivable: process invoices, verify and record payments, and ensure timely payments to suppliers. They also monitor customer accounts, send invoices, and follow up on outstanding payments.
- Bank Reconciliation: Regularly perform bank reconciliations to identify and resolve discrepancies between bank statements and internal records.
- Financial Reporting: Assist in preparing financial reports and statements by gathering and summarizing account information, which helps in analyzing past performance and forecasting future trends.
- Administrative Support: Provide support to accountants and finance teams by handling communication with vendors and clients regarding billing and payments, and assisting with payroll processing.
- Maintained accurate records through meticulous data entry in accounting software.
- Assisted in preparing financial statements, ensuring compliance with accounting standards.
- Collaborated with senior accountants to streamline reconciliation processes and improve efficiency.
Sales Associate
Value Village
06.2000 - 08.2011
- Delivered excellent customer service by assisting shoppers, answering product questions, and ensuring a positive store experience.
- Operated cash registers, processed transactions accurately, and handled returns and exchanges in compliance with company policies.
- Organized and restocked merchandise on the sales floor, maintaining visually appealing and orderly displays.
- Collaborated with team members to meet daily sales goals, and uphold store standards for cleanliness and safety.
- Adapted to a fast-paced retail environment by balancing multiple priorities, including customer needs, inventory, and cashier duties.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized sales floor to enhance customer shopping experience.
- Collaborated with team members to achieve daily sales goals.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Finance Diploma - Finance
St. Clair College
Windsor, ON06-2015
Accounting Diploma - Accounting
St. Clair College
Windsor, ON06-2010
Skills
- Problem Solving
- Customer relations
- Problem resolution
- Relationship building
- Computer proficiency
- Conflict resolution
- Complaint handling
- Microsoft Excel
- Complaint resolution
- Paperwork processing
- Appointment scheduling
- Team development
- Filing
- Recordkeeping strengths
Languages
English
Professional Working
Certification
Food Handler Certificate Baby Sitter
Timeline
Preschool Teacher
Alexander Daycare
06.2012 - 01.2014
Family Operations Manager
Career Break - Family Care
06.2011 - Current
Accountant Assistant
James C Quinn, CGA
06.2010 - 01.2012
Sales Associate
Value Village
06.2000 - 08.2011
Finance Diploma - Finance
St. Clair College
Accounting Diploma - Accounting
St. Clair College
Community Service
St. Angela Parent Council(2013-2024), Data Input, Coordinated with educators, administrators, and community partners to strengthen school-home connections and support student well-being. Oversaw council committees, delegated responsibilities, and provided mentorship to volunteers to achieve collective goals., Led initiatives such as fundraising, parent engagement activities, and advocacy projects., Chaired the Parent Council, representing families and collaborating with school administration to support student success and community engagement. Organized and facilitated regular council meetings, ensuring inclusive participation and transparent communication.